Healthcare payer BPO market drivers and challenges
As the market reaches labor arbitrage maturity, buyers are increasingly looking to next-generation solutions to improve performance
As buyers’ needs evolve from traditional purchasing drivers – such as cost reduction – to emerging purchasing drivers – such as better technology and expertise – service providers also need to evolve to remain competitive
Healthcare payer BPO market growth decelerating due to
Startups build coherent CRM solutions that leverage machine learning and predictive analytics to improve outcomes and IoT and mobile technologies to combat counterfeit drugs
Startups leverage Natural Language Processing (NLP), analytics, social-media, and IoT technologies to deliver patient-centricity and solve data standardization and real-time data capture and processing issues
Startups leverage analytics, cloud-computing, and automation principles to help life sciences companies overcome innovation challenges
The life sciences industry is facing challenges, and technology is a critical tool in addressing them. Alliances with startups can fuel innovation.
Creating value from data is critical to successful use of IoT in personal and medical care
Everest Group PEAK Matrix – Healthcare Payer BPO
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