Market Instability Drives Down Healthcare Payer BPO Deal Lengths | Market Insights™
February 13, 2015
Market instability drives down healthcare payer BPO deal lengths
Market instability drives down healthcare payer BPO deal lengths
While large buyers sign much larger deals, the number of small buyers in the market is growing at a much faster pace
Healthcare provider ITO services are (somewhat) global: In spite of the risk-averse nature of healthcare services providers and data security concerns, pockets of expertise are emerging around the globe
2016 is a significant year for healthcare provider ITO contract renewals
Consumerism is driving technology investments among healthcare providers
Healthcare BPO in the Philippines: on the fast track
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Two converging forces – reforms mandates and consumerization of health care – are fundamentally changing payers’ operating models and driving them to ITO
Healthcare payers, weighed down by regulatory mandates such as PPACA (Obamacare), ICD-10, HIPAA 5010, and data security issues, turn to ITO
Nearly US$5 billion in payer ITO contracts are due for renewal from 2015 through 2020, and rising anti-incumbency, coupled with intensifying competitive landscapes, have heightened the risk profile for incumbent service providers
FAO buyers looking to providers to deliver industry-specific capability in healthcare, insurance, real estate, retail, and travel
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