Watch as former President Clinton annouces Everest Group’s commitment to growing impact sourcing.

Who We Serve
- - IT Leaders
    - - Our deep research and insight focuses on today's pivotal IT topics of cost, sourcing, talent, and productivity.
  - Service Providers
    - - With deep, earned knowledge, we help service providers make vital decisions about services, pricing, and locations in a constantly changing environment.
  - Global Business Services / Shared Services Leaders
    - - We help global business services (GBS) / shared services organizations unlock value for their organizations
  - Sourcing and Vendor Management Leaders
    - - Our insights and analysis help you consistently get the results you want from your contracts and provider relationships.
  - Markets
    - - We help enterprises navigate complexities of each market, providing invaluable expertise when making critical, strategic decisions related to using and delivering services.
      - Asia Pacific
      - Europe
      - North America
  - Industries
What We Offer
- - Custom Decision Support
    - - Strategic advice, analysis, and robust problem-solving applied through the lens of your unique context.
      - Benchmarking
      - Location Strategy
      - Market Assessments
      - Peer Intelligence
      - Pricing & Contracting
      - Provider Capabilities
      - Talent
  - Memberships
    - - 24/7/365 access to research, data sets, and tools that can be tailored to your needs, plus ongoing analyst inquiry.
      - For Enterprises
        Outsourcing Excellence Membership
        GBS / Shared Services Membership
        Talent Excellence Membership: Build and Advance a Winning Talent Acquisition Strategy
      - For Service Providers
      - For All Others
  - Published Research
    - - Fact-based analysis and expertise to inform your thinking and help you accomplish business performance breakthroughs.
      - Our Approach
      - PEAK Matrix®
      - Pinnacle Model®
  - All Capabilities & Offerings
Our Expertise
- - Business Process Services
    - - Covering all major functions in BPS and BPO, we offer a unique depth and breadth of analysis.
      - Customer Experience Management
      - Finance & Accounting
      - Human Resources
      - Marketing Services
      - Procurement & Supply Chain
      - Trust & Safety
      - Industry-Specific Processes
  - Engineering Services
    - - Informed by deep knowledge of all major functions in engineering services, we help you understand challenges and uncover opportunities.
  - ESG and Sustainability
    - - Achieve your social responsibility goals with our ESG and sustainability insights
  - Information Technology Services
    - - We offer research insights about the impact of cloud, digital, and automation to help you capture more value from information technology services.
      - Application Services
      - Cloud & Infrastructure
      - Digital Services
      - Industry-Specific Technology Services
  - Sourcing Expertise
    - - Our fact-based analysis of providers, relationships, locations, best practices, and next-gen technologies enables solid sourcing decision-making.
      - Outsourcing
      - GBS / Shared Services / GICs
      - Impact Sourcing
  - Digital & Next Gen Expertise
    - - We help you define and realize success in digital transformation by thinking of it not as a series of technology implementations but rather as a series of journeys.
      - view larger
  - Workforce Strategies: Talent & Locations Expertise
    - - Regardless of where you are in your maturity curve, we help you address systemic challenges while accelerating and optimizing your talent and location strategies.
      - View larger
Our Thinking
- - Automation & AI
    - Thought leadership that boldly contemplates the rewards and risks of leaning on automation, AI, and machine learning to turbo charge productivity and competitive position.
  - ESG and Sustainability
    - Achieve your social responsibility goals with our ESG and sustainability insights
  - Ukraine-Russia Crisis
    - As the Ukraine-Russia crisis unfolds, we are here to help you navigate the impact of service delivery from Ukraine and the CEE region.
  - Sourcing
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Blog
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Market Insights™
    - Intelligence from across the full spectrum of our research in concise, easily accessible infographics.
  - Quick Polls
    - Participate in and use the findings of our quick polls on today's hot issues to fine-tune your journey’s next step.
Events
- - Webinars and Virtual Roundtables
    - Experience some of our best thought leadership virtually and conveniently.
  - Conferences
    - Our analysts bring their energy and bold thinking into the community, onto the stage, behind the microphone, onto the panel.
About Us
Careers
- - Industry Analyst Careers
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.
  - Corporate Careers
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.
  - Current Openings
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.

Contact Us
Access Reports

Category: Digital

Key Focus Areas and Drivers for 360-degree Digital Adoption | Market Insights™

September 15, 2022

360-Degree Digital Adoption

VIEW THE FULL REPORT

Technologies to Modernize Retirement Systems | Market Insights™

August 8, 2022

Retirement Systems

VIEW THE FULL REPORT

Rubik’s Cube Approach to Segmenting IT Services Specialists – North America | Market Insights™

July 29, 2022

Segmenting IT Services

VIEW THE FULL REPORT

Framework for Enterprises to Systemize Innovation to Drive Business Value | Market Insights™

July 25, 2022

Systemize Innovation

VIEW THE FULL REPORT

Enterprise Assessment of Service Providers Across Key Platforms | Market Insights™

July 25, 2022

Provider Assessment

VIEW THE FULL REPORT

Key Ways Digital Adoption Platforms Serve Organizations | Market Insights™

July 16, 2022

Digital Adoption Platforms

VIEW THE FULL REPORT

4 Key Benefits of Design and Prototyping Tools | Market Insights™

July 16, 2022

Design and Prototyping Tools

LEARN MORE ABOUT OUR APPLICATION SERVICES

Learning Experience Platforms Features | Market Insights™

June 29, 2022

Learning Experience Platforms

VIEW THE FULL REPORT

What Is Preventing Companies from Improving Employee Experience (EX) | Market Insights™

June 23, 2022

Improving employee experience

VIEW THE FULL REPORT

Digital Workplace Vendor Landscape | Market Insights™

June 23, 2022

Digital Workplace

VIEW THE FULL REPORT

« Previous Page1 Page2 Page3 Page4 Page5 Page6 Page7 Page8 Page9 Page10 Next »

With you on the journey

Linkedin-in Twitter Facebook-f Play

CONTACT US
CHOOSE YOUR EMAIL PREFERENCES
PRESS
OUR LOCATIONS

CONTACT US
CHOOSE YOUR EMAIL PREFERENCES
PRESS
OUR LOCATIONS

CAREERS
EQUAL OPPORTUNITY EMPLOYMENT POLICY
USING THE REPORTS PORTAL
SITEMAP

CAREERS
EQUAL OPPORTUNITY EMPLOYMENT POLICY
USING THE REPORTS PORTAL
SITEMAP

PEAK MATRIX® CITATION POLICY
PRIVACY NOTICE
TERMS OF USE

PEAK MATRIX® CITATION POLICY
PRIVACY NOTICE
TERMS OF USE

Access Reports
Contact Us
Who We Serve
What We Offer
Our Expertise
Our Thinking
- Automation & AI
  - Back
- ESG and Sustainability
  - Back
- Ukraine-Russia Crisis
  - Back
- Sourcing
  - Back
- Blog
  - Back
- Market Insights™
  - Back
- Quick Polls
  - Back
- Back
Events
About Us
Careers
COVID-19

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

First Name*
Last Name*
Email*
Phone
Country of Residence*
Company Name*
Job Title*
Nature of Inquiry*
Additional Information
Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.
Consent*
I consent to the use of Personal Data I provide for the provision of information relating to Everest Group's goods and services.*