Watch as former President Clinton annouces Everest Group’s commitment to growing impact sourcing.

Who We Serve
- - IT Leaders
    - - Our deep research and insight focuses on today's pivotal IT topics of cost, sourcing, talent, and productivity.
  - Service Providers
    - - With deep, earned knowledge, we help service providers make vital decisions about services, pricing, and locations in a constantly changing environment.
  - Global Business Services / Shared Services Leaders
    - - We help global business services (GBS) / shared services organizations unlock value for their organizations
  - Sourcing and Vendor Management Leaders
    - - Our insights and analysis help you consistently get the results you want from your contracts and provider relationships.
  - Markets
    - - We help enterprises navigate complexities of each market, providing invaluable expertise when making critical, strategic decisions related to using and delivering services.
      - Asia Pacific
      - Europe
      - North America
  - Industries
What We Offer
- - Custom Decision Support
    - - Strategic advice, analysis, and robust problem-solving applied through the lens of your unique context.
      - Benchmarking
      - Location Strategy
      - Market Assessments
      - Peer Intelligence
      - Pricing & Contracting
      - Provider Capabilities
      - Talent
  - Memberships
    - - 24/7/365 access to research, data sets, and tools that can be tailored to your needs, plus ongoing analyst inquiry.
      - For Enterprises
        Outsourcing Excellence Membership
        GBS / Shared Services Membership
        Talent Excellence Membership: Build and Advance a Winning Talent Acquisition Strategy
      - For Service Providers
      - For All Others
  - Published Research
    - - Fact-based analysis and expertise to inform your thinking and help you accomplish business performance breakthroughs.
      - Our Approach
      - PEAK Matrix®
      - Pinnacle Model®
  - All Capabilities & Offerings
Our Expertise
- - Business Process Services
    - - Covering all major functions in BPS and BPO, we offer a unique depth and breadth of analysis.
      - Customer Experience Management
      - Finance & Accounting
      - Human Resources
      - Marketing Services
      - Procurement & Supply Chain
      - Trust & Safety
      - Industry-Specific Processes
  - Engineering Services
    - - Informed by deep knowledge of all major functions in engineering services, we help you understand challenges and uncover opportunities.
  - ESG and Sustainability
    - - Achieve your social responsibility goals with our ESG and sustainability insights
  - Information Technology Services
    - - We offer research insights about the impact of cloud, digital, and automation to help you capture more value from information technology services.
      - Application Services
      - Cloud & Infrastructure
      - Digital Services
      - Industry-Specific Technology Services
  - Sourcing Expertise
    - - Our fact-based analysis of providers, relationships, locations, best practices, and next-gen technologies enables solid sourcing decision-making.
      - Outsourcing
      - GBS / Shared Services / GICs
      - Impact Sourcing
  - Digital & Next Gen Expertise
    - - We help you define and realize success in digital transformation by thinking of it not as a series of technology implementations but rather as a series of journeys.
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  - Workforce Strategies: Talent & Locations Expertise
    - - Regardless of where you are in your maturity curve, we help you address systemic challenges while accelerating and optimizing your talent and location strategies.
      - View larger
Our Thinking
- - Automation & AI
    - Thought leadership that boldly contemplates the rewards and risks of leaning on automation, AI, and machine learning to turbo charge productivity and competitive position.
  - ESG and Sustainability
    - Achieve your social responsibility goals with our ESG and sustainability insights
  - Ukraine-Russia Crisis
    - As the Ukraine-Russia crisis unfolds, we are here to help you navigate the impact of service delivery from Ukraine and the CEE region.
  - Sourcing
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Blog
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Market Insights™
    - Intelligence from across the full spectrum of our research in concise, easily accessible infographics.
  - Quick Polls
    - Participate in and use the findings of our quick polls on today's hot issues to fine-tune your journey’s next step.
Events
- - Webinars and Virtual Roundtables
    - Experience some of our best thought leadership virtually and conveniently.
  - Conferences
    - Our analysts bring their energy and bold thinking into the community, onto the stage, behind the microphone, onto the panel.
About Us
Careers
- - Industry Analyst Careers
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.
  - Corporate Careers
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.
  - Current Openings
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.

Contact Us
Access Reports

Category: Banking

Virtuous Cloud Cycle for BFS Enterprises to Maximize Returns from Cloud | Market Insights™

September 19, 2022

Virtuous Cloud Cycle

VIEW THE FULL REPORT

Value Enabled by Cloud Transformation in Banking and Financial Services | Market Insights™

September 19, 2022

Cloud Transformation

VIEW THE FULL REPORT

Cloud Maturity Framework | Market Insights™

September 19, 2022

Cloud Maturity Framework

VIEW THE FULL REPORT

Key Technology Investments to Build the Custody of the Future | Market Insights™

April 26, 2022

Custody of the Future

VIEW THE FULL REPORT

Value Chain Transformation for Custodians: Shift to a Platform-first Operating Model | Market Insights™

April 26, 2022

Platform-first Operating Model

VIEW THE FULL REPORT

The Low-code/No-code Technology Provider Landscape | Market Insights™

October 25, 2021

Low-code/No-code Technology

VIEW THE FULL REPORT

CASE Framework for Realizing Full Potential of Low-code/No-code Technology | Market Insights™

October 25, 2021

Low-code/No-code Technology

VIEW THE FULL REPORT

Top Drivers of Low-Code/No-Code Technologies in Banking & Financial Services | Market Insights™

October 25, 2021

No-Code Technologies

VIEW THE FULL REPORT

Payments Firms Are Adopting Digital Technologies to Modernize and Simplify IT Systems | Market Insights™

June 25, 2021

Payments Firms

VIEW THE REPORT PAGE

Banks Will Play a Key Role in a Hybrid CBDC System | Market Insights™

June 25, 2021

Hybrid CBDC System

VIEW THE REPORT PAGE

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