Category: Trust and Safety

Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts | Webinar

Live Webinar

Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts

May 23, 2024 |
9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

In light of the current economic landscape, regulatory changes, and technology-led disruption, the need for an evolution in Trust and Safety (T&S) Business Process Services (BPS) has become apparent. It is evolving in both scope and execution as generative AI and compliance with regulations, especially in Europe, take center stage.

Join us as we explore the pivotal trends and challenges influencing the T&S market, including the impact of the election season, the rise of online harm, and the essential need for regulatory compliance.

What questions will the webinar answer for the participants?

  • What are the key enterprise focus areas and trends in T&S?
  • How will regulations affect enterprises?
  • How will technology affect T&S services in the next 2-3 years?

Who should attend?

  • CIOs and CTOs
  • IT/BPO strategy leads
  • Outsourcing and procurement managers
  • Global sourcing managers
  • Senior marketing executives
  • T&S and content moderation leads
  • T&S solutions and practice leads
  • Client acquisition heads
  • Senior sales executives from IT, BPO and T&S
Dasgupta Abhijnan
Practice Director
Khosla Dhruv
Senior Analyst
Rickard David
Partner

Related Content:

Trust & Safety Summit UK | Conference

conference

trust & safety summit uk

13-14 March, 2024

Catch Everest Group’s Abhijnan Dasgupta on a panel discussion at the Trust & Safety Summit UK. His session is titled “What’s Next for Trust & Safety Professionals?”

Abhijnan will join other experts to explore the future landscape of trust and safety, identifying key trends, challenges, and opportunities that lie ahead.

The panel will explore topics such as:

  • What the future of digital platforms and online threats and harms will look like
  • How to measure the success and change of impending regulations
  • Ways to assess how Trust & Safety professionals can futureproof their operations
  • How Trust & Safety will evolve as generative AI, Web 3.0, and Metaverse platforms become more prominent
  • What will happen for Trust & Safety leaders if we do not see transformative change in light of new regulations?
Dasgupta Abhijnan
Abhijnan Dasgupta
Practice Director, Everest Group

The Evolved Trust and Safety Industry and What to Expect Next | Webinar

ON-DEMAND WEBINAR

The Evolved Trust and Safety Industry and What to Expect Next

Over the past few years, enterprises have invested significantly in robust Trust and Safety (T&S) infrastructures in partnership with service and tech providers. However, economic conditions and the advent of new technology have significantly disrupted the T&S market – presenting the potential to enhance and transform current T&S services.

Watch this webinar as our experts discuss the latest developments, emerging themes, and enterprise sourcing considerations in T&S in 2023 and what we can expect in the coming years.

What questions does the webinar answer for the participants?

  • What is the current state of the T&S outsourcing market?
  • What are the emerging trends and industry dynamics shaping the T&S outsourcing market?
  • What are the key sourcing considerations for enterprises in the current market scenario?

Who should attend?

  • CEOs, CCOs, CIOs, CTOs
  • Head of trust and safety/content moderation
  • Head of outsourcing
  • Global sourcing managers
  • Procurement heads
  • Vendor managers
  • BPO leaders
  • Senior sales and marketing executives
Practice Director

Safeguarding the Digital Era: Technology Adoption in Trust and Safety | LinkedIn Live

LINKEDIN LIVE

Safeguarding the Digital Era: Technology Adoption in Trust and Safety

View the event on LinkedIn, which was delivered live on Wednesday, July 26, 2023. 

💻 As the internet becomes flooded with an ever-increasing volume of information, the universe of toxic content is expanding at an astonishing rate 📈. Enterprises must be able to moderate content in real-time and provide adequate safety features on platforms to ensure a positive experience for users.

An effective tech-based solution can fast-track the moderation process and minimize the necessity for human moderators to go through the toxic content 💬.

📣📣 Watch this LinkedIn Live to hear insights into the latest developments, emerging themes, challenges, and opportunities in the Trust and Safety (T&S) technology landscape 🔒.

What questions does the event answer for the participants?

🌐What is the role of technology in T&S?
🌐What is the current T&S technology landscape, and what are the emerging technologies?
🌐What are the inherent challenges in the adoption of emerging technologies?
🌐How can enterprises maximize RoI on tech investments in T&S?

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar

LIVE WEBINAR

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

  • The outlook for global services
  • Top business challenges and priorities
  • Changes in sourcing spend and service delivery costs
  • In-demand digital services and next-generation capabilities
  • The evolving strategy for talent, locations, and the workplace

Who should attend?

  • CIOs, CDOs, CTOs, CFOs, CPOs
  • Service providers
  • GBS / Shared services center heads
  • Global services leaders
  • Locations heads

Trust and Safety (T&S) in the Metaverse | With Great Power Comes Great Responsibility

LINKEDIN LIVE

Trust and Safety (T&S) in the Metaverse | With Great Power Comes Great Responsibility

View the event on LinkedIn, which was delivered live on Thursday, September 22, 2022.

The metaverse is an expansive network of interconnected virtual worlds that enable highly immersive experiences and social connections🌐. Due to its intrinsic nature and exacerbated by 5G and Web 3.0, the metaverse will drastically drive up data usage, unregulated social interactions enhanced by Augmented Reality (AR) / Virtual Reality (VR), and the evolution of video and live streaming content💻.

This explosive growth has immense implications for Trust and Safety (T&S), including threats to user security, increased abuse, the proliferation of objectionable content, and financial fraud❌.

📢Watch this session as our speakers present the T&S challenges brought on by the metaverse’s rapid growth, risk mitigation strategies for these challenges, and what this means for the third-party T&S services market.

Our experts will explore:

  • T&S use cases for the metaverse
  • Risk mitigation strategies for challenges that arise
  • Implications for the third-party T&S services market

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