Category: Technology Industry

The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition | Webinar

On-demand Webinar

The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition

Access the on-demand webinar, delivered live on July 6, 2023.

Maintaining a powerful employer brand perception is critical for organizations to attract and retain top tech talent. The demand for tech talent continues to overwhelm the available supply despite recent layoffs, and this trend is expected to persist over the next few years.

Everest Group is excited to share findings on this crucial topic from the second edition of the Top Employers for Tech Talent™ report, analyzing the brand perception of 300+ organizations across India, the US, and the UK.

Watch this on-demand webinar to hear our experts and the top-ranked employers of tech talent discuss how organizations can differentiate themselves by creating a strong brand perception, ways to attract and retain top tech talent, and how to better understand evolving employee needs.

The on-demand webinar presents a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs.

What questions does the on-demand webinar answer for the participants?

  • Who are the top employers of tech talent across India, the US, and the UK?
  • How have employee expectations changed over the last year?
  • What makes the best employers stand out?

Who should attend?

  • GBS site leaders
  • GBS strategy leaders
  • Heads of human resources
  • Talent acquisition heads
  • Talent strategy heads

The Possibilities for Generative AI in Sourcing | LinkedIn Live

LINKEDIN LIVE

The Possibilities for Generative AI in Sourcing

View the event on LinkedIn, which was delivered live on Tuesday, June 20, 2023.

The rise of generative AI (GAI), particularly ChatGPT, has captured significant attention, and many companies are actively exploring ways to leverage the transformative technology. 💡

Watch for a free-flowing discussion as we explore the potential benefits, challenges, and considerations of incorporating GAI into the sourcing landscape. 🌟🔎

We discuss current and future use cases, best practices, and strategies for effectively leveraging GAI to improve processes such as supplier identification, market research, contract analysis, risk assessment, and more. Sourcing professionals should attend this session to learn how to utilize this fast-evolving technology – and what to watch out for. 💡

What questions did the event answer for the participants?

  • As a sourcing professional, where are the opportunities to integrate GAI into your processes? 💻
  • What concerns do you need to watch out for? ⚠️
  • Which technology platforms and providers are leading the way? 🚀

Meet The Presenters

Fong Amy Refresh gray square
Partner
Everest Group
Vignesh K Refresh gray square
Vice President
Everest Group
Edmund
Founder and Chief Strategy Officer​
Arkestro​

5 Steps to Unlock Maximum Value from Cloud | Webinar

On-Demand Webinar

5 Steps to Unlock Maximum Value from Cloud

In the last couple of years, we have witnessed the frantic adoption of cloud by enterprises trying to keep up with innovation. During that time, the definition of cloud value was never standardized across different stakeholder groups, and today many enterprises believe they are not realizing the expected value from cloud. This phenomenon has been exacerbated by the current macroeconomic environment, which has added further pressure on enterprises to justify all investments and maximize value.

In this webinar, our experts will explore the unique opportunity for enterprises to align the definition of cloud value and execute their cloud value realization strategies while facing a constrained macroeconomic environment.

Our speakers will discuss:

  • How can you define value from cloud, and what are the key elements beyond cost?
  • What does value realization mean for different stakeholder groups?
  • How can enterprises align on one consistent definition of value?
  • What is the role of different market participants in helping enterprises realize value?
  • How relevant is cost optimization as a value lever in the current recessionary environment?
  • What are the pragmatic steps enterprises can take to maximize value realization?

Who should attend?

  • CIOs and CTOs
  • IT/BPO strategy heads
  • IT/BPO department heads
  • Heads of outsourcing
  • Procurement managers
  • Global sourcing managers
  • Vendor managers
  • Hyperscaler BU heads
  • Cloud and infrastructure heads
  • Solution leads
  • Cloud architects
Zachariah Chirayil
Practice Director
Ranjan Mukesh
Vice President
Singh Abhishek B
Partner

The Future of Retail and CPG: Balancing Economics, Efficiency & Experience | LinkedIn Live

LINKEDIN LIVE

The Future of Retail and CPG: Balancing Economics, Efficiency & Experience

April 26, 2023 |
9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

View the event on LinkedIn, which was delivered live on Wedneday, April 26, 2023.

Today’s retail and CPG enterprises are facing the dual challenge of adverse macroeconomic conditions and rapidly changing customer behaviors. While macroeconomic factors are putting pressure on input prices 💲 and razor-thin margins, shifts in customer behavior are translating into a demand for sustainable products and hyper-personalized omnichannel experiences.

💻📱Technology disruptions over the past few years have successfully mitigated these challenges and created new avenues of growth 📈 for both enterprises and service providers.

📢 📢 In this LinkedIn Live, our analysts will share insights into the key technology investment priorities of retail and CPG enterprises and opportunity areas for service providers.

What questions will the event address?

✅ What are the top investment priorities for retail and CPG firms?
✅ How are enterprises rethinking transformation while balancing customer experience, cost competitiveness, and sustainability?
✅ What is the role of the technology and service provider ecosystem in enabling this transformation journey?
✅ What challenges are enterprises facing in their present engagements with service providers?

Decentralized Clinical Trials: What You Need to Know to Unlock Value | Webinar

On-Demand Webinar

Decentralized Clinical Trials: What You Need to Know to Unlock Value

Decentralized clinical trials (DCTs) were a boon during the pandemic. Pharmaceutical enterprises capitalized on the opportunity to conduct remote and virtual trials during a time when isolation was critical. However, in 2023, pharmaceutical enterprises are turning their focus to address new challenges such as scale, data security, and site engagement.

In this webinar, we’ll present insights on the trends pharmaceutical enterprises should expect this year, along with data from our 2023 DCT Platforms PEAK Matrix® assessment to shed light on both the demand and supply side of this market.

Our speakers will discuss:

  • How is the DCT technology market evolving and what does adoption look like across therapy areas and geographies?
  • What sourcing criteria should pharmaceutical enterprises consider for evaluating their DCT needs?
  • What are the supply landscape characteristics and their value propositions?

Who should attend?

  • CEOs, CMOs, CDOs, CTOs
  • Heads of Product Marketing
  • Chief Strategy Officers
  • Chief Commercial Officers
  • Chief Innovation Officers
  • Chief Scientific Officers
  • Heads of Strategy
  • Heads of Analyst Relations
  • Heads of Product Development
  • Heads of Innovation
  • Sourcing Heads
Satija Chunky
Vice President
Shah Nisarg
Practice Director

Generative AI and ChatGPT: Separating Fact from Fiction | LinkedIn Live

LINKEDIN LIVE

Generative AI and ChatGPT: Separating Fact from Fiction

View the event on LinkedIn, which was delivered live on Thursday, April 13, 2023.

If you haven’t experimented with ChatGPT yet, you have at least been following the recent buzz⚡.

💻ChatGPT is one recent example of Generative AI that companies are jumping into. However, while the technology itself has immense potential, much of the recent adoption 👥 has been driven by hype .

What exactly is Generative AI? It is an evolved form of Artificial Intelligence (AI) technology that generates new content in the form of text, images, videos, audio, codes, and more – consensus is that it will influence enterprises and providers significantly.

📢 In this LinkedIn Live, we will provide buyers and providers insights into the latest developments and opportunities, as well as the challenges and possible misconceptions in this dynamic market. The speakers will also discuss how organizations can benefit from Generative AI and what factors to consider while using and investing in it.

What questions does the event address?

✅ What are the strengths and limitations of Generative AI (and ChatGPT) in its current form?
✅ What are some high-value applications and use cases?
✅ What do enterprises and service providers need to keep in mind while adopting Generative AI?
✅ What are the major challenges and best practices to assist adoption?

Meet The Presenters

Andrew Burgess Headshot square
AI Strategist and Ethicist
Founder & CEO, Greenhouse Intelligence
Rickard David
Everest Group
Vijayan Anil
Everest Group

Strategies for Customer Experience (CX) Success in an Uncertain World | Webinar

ON-DEMAND WEBINAR

Strategies for Customer Experience (CX) Success in an Uncertain World

The global customer experience (CX) outsourcing market has grown tremendously. The current market size is more than US$105 billion, and CX remains a key focus area for enterprises.

However, the CX market is now facing a new set of challenges influenced by the increasing need to provide differentiated experiences to customers – while managing mandates to reduce costs.

Join our CX experts as they explore key trends and provide recommendations on what to prioritize and how to navigate the challenges to deliver exceptional CX. 

What questions will the webinar answer for the participants?

  • What is the CX industry outlook for 2023 and how can enterprises reduce costs?
  • What are the potential challenges and trends that will impact the CX industry?
  • Which actions can enterprises and service providers take to build their CX strategies for 2023 and navigate potential challenges?

Who should attend?

  • CEOs, CCOs, CIOs, and CTOs
  • BPO strategy and global heads
  • Leaders of CXM outsourcing
  • Leaders of CXM strategy
  • Head of customer experience
  • Head of customer service
  • Head of CXM service delivery
  • Senior sales and marketing executives
Biswas_Chandan_Chhandak
Practice Director
Rickard David
Partner

NASSCOM Technology and Leadership Forum 2023

EVENT

NASSCOM Technology and Leadership Forum 2023: Winning on CX with a Whole New World of Technology

Monday, Feb 27, 2023 | 12:25pm - 12:55pm

Everest Group CEO, Peter Bendor-Samuel, will speak virtually at the NASSCOM Technology and Leadership Forum 2023 at Grand Hyatt, Mumbai, India, on February 27, in his session titled, Winning on CX with a Whole New World of Technology. 

Register to attend the session

The evolving technology landscape is reshaping industries, ushering in a new era of customer experience (CX). Watch Peter’s session live at the event to learn how the convergence of technologies is creating a new world for customers, keeping human centricity at its core. The speakers will also discuss new technologies that drive a people + tech convergence, such as the metaverse, and explore how businesses can find opportunities to create value in these emerging technologies. 

Attendees can also catch Everest Group colleagues Chirajeet SenguptaRajesh RanjanYugal JoshiRonak DoshiAkshat Vaid, Aveen Shetty, Ashish Sehdev, and Rita Soni at the event.

Where:
Grand Hyatt, Mumbai

Register to attend the session

Speaker
Peter Bendor-Samuel
CEO
Riya Munjal 1
Kumar Santhosh
Aniruddha edited

Top Emerging Technology Trends: Six Things Sourcing Needs to Know in 2023 | Webinar

Access the on-demand webinar, which was delivered live on February 23, 2023.

Evolution in the IT function is inevitable. The very nature of technology is constantly shifting. Sourcing teams can better manage value from emerging technologies across the adoption cycle, from Research and Development (R&D) and exploration to scaled adoption.

In this webinar, we explored six things sourcing teams can do to stay ahead of new technology trends, including:

  • How to understand the emerging technologies landscape in the near term (12-24 months) and medium term (2-5 years)
  • How to recognize where these emerging technologies are on the adoption curve, and what their impact could be on sourcing dynamics and strategy
  • When to adapt existing category strategies and when to create new categories to support the adoption of emerging technologies
  • How to align the evolution of supplier segmentation and portfolio strategy to the new IT landscape
  • How to identify the roles and skills of the future to stay ahead of business and IT demand
  • Ways to measure value from emerging tech services category management

Who should attend?

  • IT sourcing leaders
  • Sourcing managers
  • Category managers
  • Heads of indirect sourcing

The Talent Crisis Mystery: Scarcity in Times of Layoffs | Webinar

On-Demand Webinar

The Talent Crisis Mystery: Scarcity in Times of Layoffs

Hiring and retaining talent proved to be the biggest challenge for global services leaders during 2021-2022, impacting enterprises and service providers alike. However, our 2023 Key Issues research shows that talent has dropped from number one to number three on a list of top challenges as the economic slowdown sets in.

Despite a series of mass layoffs by global tech giants, companies continue to hire and retain relevant talent globally. Does that mean the talent crisis has been addressed? Or will talent remain an issue in 2023?

In this webinar, our experts will look at the fundamentals of the talent market and uncover tools and techniques for building a successful talent strategy for 2023-2024.

What questions will this webinar answer for participants?

  • What demand segments are likely to continue to see talent shortages in 2023?
  • What are the mistakes to avoid in the near term to bypass a talent catastrophe in the mid- to long-term?
  • What are strategies for building and retaining future-proof talent?

Who should attend?

  • CIOs, CTOs, CDOs
  • EVPs, SVPs, Senior directors of IT
  • Chief talent officer
  • Chief HR officer
  • Directors of global technology, IT talent strategy
  • Directors of global workforce planning
  • Directors of workforce transformation
Arora Jimit Refresh gray square
Partner
Khan Aamir Ashraf
Senior Analyst

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