Category: Pricing

The Six Key Pricing Themes Dominating 2023 | Webinar

On-demand Webinar

The Six Key Pricing Themes Dominating 2023

In 2022, the outsourcing industry experienced significant attrition and wage hikes. However, those metrics stabilized in the first few months of 2023, and due to today’s economic environment, the focus has turned to cost control. To make the best decisions going forward and fulfill their cost-cutting mandates, business leaders must stay on top of these shifts.

In this webinar, our experts will discuss the six key pricing and commercial themes observed in the first half of the year and how enterprises can incorporate them into their planning whether entering new outsourcing relationships, renegotiating, or consolidating.

Our speakers will discuss:

  • Which key outsourcing pricing and commercial themes were observed in the first part of 2023
  • How these six themes are expected to play out for the remainder of the year
  • How enterprises can use these themes to plan and execute on their cost-cutting directives

Who should attend?

  • CIOs
  • Pricing heads
  • IT/BPO strategy heads
  • Strategic sourcing leaders
  • Category leaders
  • Solutions heads
  • Procurement managers
  • Vendor managers
  • Presales leads
Arora Achint
Partner
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Partner
Sharma Abhishek Refresh gray square
Partner
Sundrani Ricky
Partner

Key Themes and Pricing Trends in the SAP Services Market | Webinar

On-Demand Webinar

Key Themes and Pricing Trends in the SAP Services Market

Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. In recent years, SAP expanded its predominantly on-premise enterprise products to the cloud. In response, providers have invested in tools and accelerators to align with this shift, helping enterprises migrate to the cloud seamlessly – creating a rapidly growing market.

Join this webinar to learn insights into the latest pricing and investment themes, enterprise challenges, and solutioning approaches in the SAP services market.

What questions will the webinar answer for the participants?    

  • What are the key enterprise investment themes and opportunity areas for service providers in the SAP services market?
  • What are the enterprise challenges arising with the SAP and service partner community?
  • What are the approaches and key solution tenets that drive SAP pricing?
  • What are the pricing trends observed in SAP-managed and transformation services?
  • What are the differentiators and value adds proposed by leaders in SAP services?

Who should attend?

  • CIOs, CTOs
  • IT strategy heads
  • Heads of outsourcing
  • Procurement managers
  • IT department heads
  • Global sourcing mangers
  • Vendor managers
  • Heads of SAP services / application services
  • Senior sales leaders
  • Senior members of deal pricing teams
Prateek Gupta
Abhishek Mundra
Raghav Munjal

The Future of Retail and CPG: Balancing Economics, Efficiency & Experience | LinkedIn Live

LINKEDIN LIVE

The Future of Retail and CPG: Balancing Economics, Efficiency & Experience

April 26, 2023 |
9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

View the event on LinkedIn, which was delivered live on Wedneday, April 26, 2023.

Today’s retail and CPG enterprises are facing the dual challenge of adverse macroeconomic conditions and rapidly changing customer behaviors. While macroeconomic factors are putting pressure on input prices 💲 and razor-thin margins, shifts in customer behavior are translating into a demand for sustainable products and hyper-personalized omnichannel experiences.

💻📱Technology disruptions over the past few years have successfully mitigated these challenges and created new avenues of growth 📈 for both enterprises and service providers.

📢 📢 In this LinkedIn Live, our analysts will share insights into the key technology investment priorities of retail and CPG enterprises and opportunity areas for service providers.

What questions will the event address?

✅ What are the top investment priorities for retail and CPG firms?
✅ How are enterprises rethinking transformation while balancing customer experience, cost competitiveness, and sustainability?
✅ What is the role of the technology and service provider ecosystem in enabling this transformation journey?
✅ What challenges are enterprises facing in their present engagements with service providers?

Software and Cloud Pricing and Contract Negotiations: Keep Spend in Check | Webinar

On-demand Webinar

Software and Cloud Pricing and Contract Negotiations: Keep Spend in Check

2022 was an unusual year for IT procurement category managers, specifically those managing software and cloud investments. We witnessed price hikes across the board from software and cloud providers, accompanied by enterprise budget cuts in anticipation of a recession.

In this webinar, Everest Group’s software pricing experts will discuss recent pricing trends, key tactics enterprises use to keep their software spend in check, and the outlook for software and cloud pricing in 2023.

Our speakers will discuss:

  • Why do enterprises find software licensing negotiations to be challenging?
  • What are the most commonly negotiated clauses in recent deals
  • What are the best practices to keep software spend in check?
  • What is the future outlook for software pricing?

Who should attend?

  • CIOs
  • CTOs
  • CPOs
  • IT strategy leaders
  • Procurement leaders managing IT categories (software, cloud & infrastructure)
  • Finance leaders
Arora Achint
Partner
Rahul Gehani Bio Picture V1 2021 03 26
Partner
Maheshwari_Udit
Practice Director
Mitra Shikharjit
Practice Director

Structuring an Outsourcing Deal in This Era of Uncertainty in Europe | Webinar

LIVE WEBINAR

Structuring an Outsourcing Deal in This Era of Uncertainty in Europe

Economic changes have taken the global market by storm, and Europe is no exception. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe.

Join us to learn what an ideal outsourcing deal in Europe should entail in terms of offshoring, automation, pricing and cost savings, engagement models, and contract terms.

Our speakers will discuss:

  • Business expectations from outsourcing deals
  • How service providers are structuring deals to meet these expectations
  • How outsourcing pricing in Europe has evolved and its consequent trajectory in 2023

Who should attend?

  • Sourcing leaders
  • Category strategy leaders
  • GBS leaders managing IT and BPO outsourcing contracts
  • Price-to-win teams from service providers
  • Service providers’ country heads
  • Industry leads within service providers.
  • Service Providers’ sales leaders
Vice President, Pricing Assurance
Practice Director, Pricing Assurance
Partner, Pricing Assurance

Will 2023’s Economic Environment Level Outsourcing Price Increases? | LinkedIn Live

LINKEDIN LIVE

Will 2023’s Economic Environment Level Outsourcing Price Increases in APAC?

View the event on LinkedIn, which was delivered live on Wednesday, March 15, 2023.

In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will we finally see opportunities to lower costs 📈?

Join this LinkedIn live as our outsourcing pricing experts provide insights tailored to the Asia-Pacific (APAC) region into how pricing is likely to shape up in 2023.

What questions will the event address?

✅ What does current outsourced deal pricing look like in the APAC region?
✅ What is the future outlook for pricing in APAC?
✅ What should enterprises do to ensure commercial competitiveness for their deals in a fast-changing environment?

Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023 | Webinar

On-Demand Webinar

Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023

The past two years have witnessed a major talent crunch for technology services skills. The rush to pursue digital transformation created mass demand for IT and tech skills, escalating the cost of labor and leading to high wage inflation, attrition, and consequent pressure on pricing.

However, as we enter 2023, attrition has started to cool off, and indicators are pointing to an economic slowdown.

Join this webinar as our pricing experts discuss how enterprises can navigate this environment successfully and avoid overpaying for IT and technology services in 2023.

Our speakers will discuss:

  • How the economic environment is expected to impact outsourced deal pricing through 2023
  • What enterprises can do to ensure their contracts remain competitive in the current environment
  • How to pre-emptively plan for risks, and what to watch for

Who should attend?

  • CIOs and CTOs
  • Vendor managers
  • Strategic sourcing leaders
  • Global sourcing managers
  • Category leaders
  • Service provider solution leads
  • Service provider sales leaders
  • Service provider pricing & commercial leaders
Pant Rohan 01
Practice Director
Sharma Abhishek Refresh gray square
Partner
Ujjain Shitika
Practice Director

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar

LIVE WEBINAR

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

  • The outlook for global services
  • Top business challenges and priorities
  • Changes in sourcing spend and service delivery costs
  • In-demand digital services and next-generation capabilities
  • The evolving strategy for talent, locations, and the workplace

Who should attend?

  • CIOs, CDOs, CTOs, CFOs, CPOs
  • Service providers
  • GBS / Shared services center heads
  • Global services leaders
  • Locations heads

Outsourcing Services Pricing: What to Expect Next | Webinar

ON-DEMAND WEBINAR

Outsourcing Services Pricing: What to Expect Next

2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. The first half witnessed an unprecedented demand surge accompanied by cost and price inflation, and the second half saw a slowdown in client decision-making with fears of a recession.

In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Our speakers will discuss:

  • How the outsourcing services demand has evolved in 2022
  • What the most successfully negotiated clauses have been in recent deals
  • How the pricing of IT and BPO services has changed
  • What the future outlook for pricing will be

Who should attend?

  • CIOs, CTOs, and CDOs
  • IT and BPO department leaders
  • SVMOs
  • CPOs
  • Strategic sourcing leaders
  • Category managers
  • Supplier management leaders
  • Vendor managers
Rahul Gehani Bio Picture V1 2021 03 26
Partner
Gupta Prateek Refresh gray square 1
Vice President
Sharma Abhishek Refresh gray square
Partner
Verma Kunal Refresh gray square
Practice Director

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio | Webinar

ON-DEMAND WEBINAR

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio

Access the on-demand webinar, delivered live on October 18, 2022.

In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. While adding new suppliers may feel counter to the traditional goal of supplier consolidation for lower prices, it may be critical today to balance talent availability, supply risk, and costs.

This webinar introduces the Rubik’s cube approach – balancing different types of service providers to build an optimal outsourcing portfolio strategy and ensuring specialist service providers bring in the capabilities and coverage needed for success.

Our experts will tackle how to create proper work placement guidelines for providers and how to ensure the right balance of locations and providers. They will also discuss forward-looking strategies to optimize outsourcing portfolios for 2023.

What questions will the webinar answer?

  • How should organizations balance their outsourcing portfolios through an optimal supplier, delivery locations, and talent mix?
  • How can firms add new suppliers in a strategic manner?
  • How can organizations ensure best practices are followed for work placement within the outsourcing portfolio, especially for specialist providers?
  • What forward-looking strategies can organizations follow to optimize the portfolio mix?

Who should attend?

  • Sourcing leaders
  • CPO
  • Category managers
  • Supplier management leaders
  • Heads of indirect spend
  • Outsourcing and IT/business process department leaders

How can we engage?

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