Category: Pricing

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC | Webinar

ON-DEMAND WEBINAR

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC

Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models, emerging location trends, and innovative pricing constructs to optimize the value they achieve from service providers.

In this on-demand webinar, Everest Group analysts will explore how APAC buyers can develop forward-looking sourcing strategies with the potential of advancing innovation in their outsourcing relationships and portfolios as value acceleration takes priority in 2024.

What questions will the on-demand webinar answer for the participants?

  • What are the top forward-looking strategies in APAC for outsourced services buyers for 2024?
  • What location strategies are sourcing leaders planning to adopt in 2024 to achieve increased value from their service provider portfolio?
  • What are the pricing trends and forecasts in APAC?
  • What are the new-age commercial models observed in the APAC market?
  • How should APAC-focused procurement leaders shape their contracting and negotiation strategies in 2024?

Who should attend?

  • CIOs, CTOs, CPOs, heads of procurement, and heads of outsourcing
  • Category managers
  • Indirect sourcing leaders
  • Buyers of outsourced services
  • Strategic sourcing leaders
  • IT and BPO department leaders
  • Supplier management leaders
  • GBS leaders managing IT and BPO outsourcing contracts
  • Price-to-win teams from service providers
  • Service Providers’ sales leaders and country heads
Ashutosh Dhoot
Bhanushee Malhotra
Ashish Sehdev
Mihir Sinha

The Services Pricing Outlook for 2024: Are the Waters Finally Calming? | Webinar

ON-DEMAND WEBINAR

The Services Pricing Outlook for 2024: Are the Waters Finally Calming?

The slowdown in demand in 2023 had a significant impact on services pricing trends. Simultaneously, changing pricing models, coupled with the rise of generative AI and the financial constraints faced by enterprises due to escalating SaaS costs, compelled service providers to tighten solutioning and pricing – leaving everyone wondering what the outlook of services pricing will be.

Watch this panel discussion to hear Everest Group’s pricing experts discuss the most compelling pricing trends observed this year and hear the outlook for IT and BPO services pricing in 2024.

What questions has the webinar answered for the participants?

  • How has outsourcing services demand evolved in 2023?
  • What are the top learnings and open questions around pricing model changes, generative AI, SaaS pricing, and their impact on solutioning and pricing of IT and BPO services?
  • What is the outlook for pricing?

Who should attend?

  • CIOs, CTOs, CDOs 
  • Pricing and solutioning leaders
  • IT heads and executives
  • BPO department leaders
  • IT and BPO outsourcing contract managers
Gehani Rahul
Partner and Co-head of Pricing Assurance
Pant Rohan 01
Practice Director
Sharma Abhishek 1
Partner and Co-head of Pricing Assurance
Sinha Nirati
Practice Director

Outsourcing Pricing and Commercial Trends of 2023

Webinar

Outsourcing Pricing and Commercial Trends of 2023

October 18, 2023 |
11:00 AM ET

Everest Group is excited to be sponsoring an upcoming webcast with The Conference Board. Everest Group analysts, Abhishek Sharma, Partner, and Bharath M, Vice President, will serve as presenters.

The webcast will focus on the most important pricing and commercial themes observed in the first half of the year, emerging trends and how enterprises can incorporate them into their forward-looking planning for 2024 and beyond.

Key Takeaways:

  • How has pricing for outsourced services evolved in the first half of 2023?
  • How are these trends expected to play out till the end of the year?
  • How can enterprises use these to inform their ongoing planning?

Who Should Attend:

  • GBS leaders
  • Category Leaders
  • Strategic Sourcing Leaders
  • CIO, IT/BPO Strategy Heads
  • Procurement Managers
  • Vendor Management Leads
Sharma Abhishek 1
Abhishek Sharma
Partner, Pricing Assurance Everest Group
M Bharath
Bharath M
Vice President, Global Sourcing Everest Group
Kumar Santhosh
Kumar Santhosh

The Evolution of Sourcing in APAC – How to Plan for APAC’s Evolving Outsourcing and Service Delivery Landscape | Virtual Roundtable

Virtual Roundtable

The Evolution of Sourcing in APAC - How to Plan for APAC's Evolving Outsourcing and Service Delivery Landscape

August 2, 2023 |
11 AM IST | 1:30 PM SGT | 2:30 PM JST | 3 PM ACT

The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, the advent of generative AI, the race to cloud modernization, the growing significance of ESG practices, and endless software price increases.

In this exclusive buy-side forum, participants will engage in an open discussion centered around these rising uncertainties and shifts in the outsourcing landscape and how sourcing and supplier management peers are reacting by adapting their sourcing portfolios, delivery locations mix, and relationships with service providers.

Join this virtual roundtable discussion to participate in conversations with our expert analysts and your sourcing peers. Attendees will gain valuable insights into how sourcing and supplier management teams in APAC are evolving to meet the rising market demands.

Participants will explore:

  • The outsourcing trends across various service categories
  • How sourcing and supplier management teams are reacting to trends such as generative AI, ESG, price hikes, and emerging service delivery locations
  • How the sourcing portfolio is evolving as we move beyond uncertainties and redefine strategies

Who should attend? 

  • Sourcing teams
  • Outsourcing management teams
  • VMOs, CPOs
  • Procurement teams
  • Supplier management teams
  • Procurement and supplier management in GBS
  • Pricing and contracting teams
  • Deal optimization teams
  • Category managers
  • Location optimization teams

Virtual Roundtable Guidelines 

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. 

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. 

 

 

Parul Jain
Bhanushee Malhotra

The Pricing Index: Pivotal Themes and What to Expect in the Next Year | LinkedIn Live

LINKEDIN LIVE

The Pricing Index: Pivotal Themes and What to Expect in the Next Year

View the event on LinkedIn, which was delivered live on Thursday, July 13, 2023. 

Everest Group will soon launch the highly anticipated Pricing Index, providing a biannual overview of current and expected outsourcing pricing trends across various service types and delivery locations. 🌍

📣Join this interactive LinkedIn Live session as our experts unveil the key elements from the Pricing Index report. Participants will get the opportunity to learn valuable pricing insights and discover the major contemporary commercial themes influencing the market. 📊

What questions will the event answer for the participants?

💡 How has pricing changed across key functions and delivery locations in the past twelve months? 🗓️💲
💡 How is pricing expected to shift across key functions and delivery locations in the next twelve months?
💡 What resources will Everest Group make available every six months to help answer these questions?

Download the Pricing Index report

Meet The Presenters

Barwe Rahul
Vice President
Gehani Rahul
Partner
Sharma Abhishek 1
Abhishek Sharma

Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023 | Webinar

on-demand Webinar

Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023

Gone are the days when cybersecurity was solely the concern of IT departments. Today, the C-suite recognizes the criticality of cyber resiliency programs, which prioritize comprehensive threat advisory, holistic monitoring, and swift response mechanisms.

In this webinar, our experts will explain the differences in cyber resiliency and cybersecurity, outline key enterprise investment themes for cyber resiliency, explore opportunities and associated challenges for service providers, and cover the pricing and solution themes underlying the cybersecurity and cyber resiliency market.

What questions will the webinar answer for the participants?

  • What is cyber resiliency, and what is the enterprise adoption roadmap?
  • Why are service providers so gung-ho about cyber resiliency?
  • How should a cyber resiliency deal be structured commercially? 

Who should attend?

  • CIOs, CISOs, CTOs, and CDOs
  • IT and BPO department heads
  • Sourcing leaders
  • Strategy leaders
  • GBS leaders managing IT and BPO outsourcing contracts
  • Security product heads
  • Cybersecurity offering leads
  • Cybersecurity service line heads
Kumar Avijit Light Grey
Practice Director
Shukla Vinamra
Practice Director
Sundrani Ricky
Partner

Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC | Webinar

on-demand WEBINAR

Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC

Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception.

In this webinar, our analysts will discuss shifting buyer expectations and the defining characteristics of the outsourcing climate in 2023 from an APAC-focused lens.

We will also explore what sourcing leaders are doing to navigate uncertainties across a range of levers, including service provider portfolio shifts, location and talent strategies, pricing and contracting tactics, and engagement models.

Our speakers will discuss:

  • What are the macroeconomic trends shaping the APAC outsourcing market?
  • What are the top focus areas in APAC for buyers of outsourced services?
  • What location and talent strategies are sourcing leaders adopting to overcome increasing uncertainties?
  • What are the pricing trends and forecasts in APAC? Which skillsets are facing more demand?
  • How should APAC-focused procurement leaders shape their contracting and negotiation strategies?

Who should attend?

  • CPOs, CIOs, and CTOs
  • Category managers
  • Indirect sourcing leaders
  • Buyers of outsourced services
  • Strategic sourcing leaders
  • IT and BPO department leaders
  • Supplier management leaders
  • GBS leaders managing IT and BPO outsourcing contracts
  • Price-to-win teams from service providers
  • Service providers’ sales leaders
  • Service providers’ country heads
Prateek Gupta
Bhanushee Malhotra
Abhishek Sharma

The Six Key Pricing Themes Dominating 2023 | Webinar

On-demand Webinar

The Six Key Pricing Themes Dominating 2023

In 2022, the outsourcing industry experienced significant attrition and wage hikes. However, those metrics stabilized in the first few months of 2023, and due to today’s economic environment, the focus has turned to cost control. To make the best decisions going forward and fulfill their cost-cutting mandates, business leaders must stay on top of these shifts.

In this webinar, our experts will discuss the six key pricing and commercial themes observed in the first half of the year and how enterprises can incorporate them into their planning whether entering new outsourcing relationships, renegotiating, or consolidating.

Our speakers will discuss:

  • Which key outsourcing pricing and commercial themes were observed in the first part of 2023
  • How these six themes are expected to play out for the remainder of the year
  • How enterprises can use these themes to plan and execute on their cost-cutting directives

Who should attend?

  • CIOs
  • Pricing heads
  • IT/BPO strategy heads
  • Strategic sourcing leaders
  • Category leaders
  • Solutions heads
  • Procurement managers
  • Vendor managers
  • Presales leads
Arora Achint
Partner
Rahul Gehani Bio Picture V1 2021 03 26
Partner
Sharma Abhishek Refresh gray square
Partner
Sundrani Ricky
Partner

Key Themes and Pricing Trends in the SAP Services Market | Webinar

On-Demand Webinar

Key Themes and Pricing Trends in the SAP Services Market

Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. In recent years, SAP expanded its predominantly on-premise enterprise products to the cloud. In response, providers have invested in tools and accelerators to align with this shift, helping enterprises migrate to the cloud seamlessly – creating a rapidly growing market.

Join this webinar to learn insights into the latest pricing and investment themes, enterprise challenges, and solutioning approaches in the SAP services market.

What questions will the webinar answer for the participants?    

  • What are the key enterprise investment themes and opportunity areas for service providers in the SAP services market?
  • What are the enterprise challenges arising with the SAP and service partner community?
  • What are the approaches and key solution tenets that drive SAP pricing?
  • What are the pricing trends observed in SAP-managed and transformation services?
  • What are the differentiators and value adds proposed by leaders in SAP services?

Who should attend?

  • CIOs, CTOs
  • IT strategy heads
  • Heads of outsourcing
  • Procurement managers
  • IT department heads
  • Global sourcing mangers
  • Vendor managers
  • Heads of SAP services / application services
  • Senior sales leaders
  • Senior members of deal pricing teams
Prateek Gupta
Abhishek Mundra
Raghav Munjal

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