Structuring an Outsourcing Deal in This Era of Uncertainty in Europe | Webinar

March 21, 2023

LIVE WEBINAR

Structuring an Outsourcing Deal in This Era of Uncertainty in Europe

Economic changes have taken the global market by storm, and Europe is no exception. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe.

Join us to learn what an ideal outsourcing deal in Europe should entail in terms of offshoring, automation, pricing and cost savings, engagement models, and contract terms.

Our speakers will discuss:

Business expectations from outsourcing deals
How service providers are structuring deals to meet these expectations
How outsourcing pricing in Europe has evolved and its consequent trajectory in 2023

Who should attend?

Sourcing leaders
Category strategy leaders
GBS leaders managing IT and BPO outsourcing contracts
Price-to-win teams from service providers
Service providers’ country heads
Industry leads within service providers.
Service Providers’ sales leaders

Rahul Barwe

Vice President, Pricing Assurance

Amanpreet Manchanda

Practice Director, Pricing Assurance

Ricky Sundrani

Partner, Pricing Assurance

Will 2023’s Economic Environment Level Outsourcing Price Increases? | LinkedIn Live

March 15, 2023

LINKEDIN LIVE

Will 2023’s Economic Environment Level Outsourcing Price Increases in APAC?

View the event on LinkedIn, which was delivered live on Wednesday, March 15, 2023.

In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will we finally see opportunities to lower costs 📈?

Join this LinkedIn live as our outsourcing pricing experts provide insights tailored to the Asia-Pacific (APAC) region into how pricing is likely to shape up in 2023.

What questions will the event address?

✅ What does current outsourced deal pricing look like in the APAC region?
✅ What is the future outlook for pricing in APAC?
✅ What should enterprises do to ensure commercial competitiveness for their deals in a fast-changing environment?

Partner

Partner

Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023 | Webinar

February 14, 2023

On-Demand Webinar

Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023

WATCH THE WEBINAR ON-DEMAND

The past two years have witnessed a major talent crunch for technology services skills. The rush to pursue digital transformation created mass demand for IT and tech skills, escalating the cost of labor and leading to high wage inflation, attrition, and consequent pressure on pricing.

However, as we enter 2023, attrition has started to cool off, and indicators are pointing to an economic slowdown.

Join this webinar as our pricing experts discuss how enterprises can navigate this environment successfully and avoid overpaying for IT and technology services in 2023.

Our speakers will discuss:

How the economic environment is expected to impact outsourced deal pricing through 2023
What enterprises can do to ensure their contracts remain competitive in the current environment
How to pre-emptively plan for risks, and what to watch for

Who should attend?

CIOs and CTOs
Vendor managers
Strategic sourcing leaders
Global sourcing managers
Category leaders
Service provider solution leads
Service provider sales leaders
Service provider pricing & commercial leaders

Rohan Pant

Practice Director

Abhishek Sharma

Partner

Shitika Ujjain

Practice Director

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar

December 13, 2022

LIVE WEBINAR

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

WATCH THIS WEBINAR ON-DEMAND

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

The outlook for global services
Top business challenges and priorities
Changes in sourcing spend and service delivery costs
In-demand digital services and next-generation capabilities
The evolving strategy for talent, locations, and the workplace

Who should attend?

CIOs, CDOs, CTOs, CFOs, CPOs
Service providers
GBS / Shared services center heads
Global services leaders
Locations heads

Partner

Outsourcing Services Pricing: What to Expect Next | Webinar

November 15, 2022

ON-DEMAND WEBINAR

Outsourcing Services Pricing: What to Expect Next

2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. The first half witnessed an unprecedented demand surge accompanied by cost and price inflation, and the second half saw a slowdown in client decision-making with fears of a recession.

WATCH THIS WEBINAR ON-DEMAND

In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Our speakers will discuss:

How the outsourcing services demand has evolved in 2022
What the most successfully negotiated clauses have been in recent deals
How the pricing of IT and BPO services has changed
What the future outlook for pricing will be

Who should attend?

CIOs, CTOs, and CDOs
IT and BPO department leaders
SVMOs
CPOs
Strategic sourcing leaders
Category managers
Supplier management leaders
Vendor managers

Partner

Vice President

Partner

Practice Director

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio | Webinar

October 18, 2022

ON-DEMAND WEBINAR

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio

Access the on-demand webinar, delivered live on October 18, 2022.

In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. While adding new suppliers may feel counter to the traditional goal of supplier consolidation for lower prices, it may be critical today to balance talent availability, supply risk, and costs.

This webinar introduces the Rubik’s cube approach – balancing different types of service providers to build an optimal outsourcing portfolio strategy and ensuring specialist service providers bring in the capabilities and coverage needed for success.

Our experts will tackle how to create proper work placement guidelines for providers and how to ensure the right balance of locations and providers. They will also discuss forward-looking strategies to optimize outsourcing portfolios for 2023.

What questions will the webinar answer?

How should organizations balance their outsourcing portfolios through an optimal supplier, delivery locations, and talent mix?
How can firms add new suppliers in a strategic manner?
How can organizations ensure best practices are followed for work placement within the outsourcing portfolio, especially for specialist providers?
What forward-looking strategies can organizations follow to optimize the portfolio mix?

Who should attend?