Strategies to Help Enhance Patient Experience and Improve Financial Outcomes | Webinar

August 30, 2024

Webinar

Strategies to Help Enhance Patient Experience and Improve Financial Outcomes

September 26, 2024

Join Everest Group Vice President Priya Sahni for an interactive webinar that will dive into patient experience pitfalls and discuss new, innovative ways providers can address this ongoing yet evolving challenge. The expert panel will explore:

Ways to evaluate how your patient experience compares to industry benchmarks and peers
Methods for identifying sources of inefficiency and inaccuracy in your front-end revenue cycle operations
Strategies for performance measurement and improvement
Key vendor selection criteria and snags to avoid

Priya Sahni

Vice President, Everest Group

Sunay Shah

Executive Director of Product and Strategy, Optum

What’s Driving Investments in RCM: A Look at Hotspots in Healthcare | LinkedIn Live

May 29, 2024

LinkedIn Live

What’s Driving Investments in RCM: A Look at Hotspots in Healthcare

Watch this event on LinkedIn which was delivered live on Wednesday, May 29, 2024

The Revenue Cycle Management (RCM) sector is undergoing seismic change. With rapid digitization and an evolving future landscape, PE funding and overall M&A activity is dramatically increasing. 🔍

Watch this LinkedIn Live conversation with Everest Group analysts Priya Sahni, Practice Director, and Ankur Verma, Vice President, to learn about the changes happening in outsourcing patterns within RCM, as well as the trends to watch out for in the coming months.

📚 Attendees will get a complimentary copy of Everest Group’s RCM report.

During this LinkedIn Live, we discussed:

What are the key business, technology, and sourcing trends within RCM?
What’s really driving the PE investments in this space?
What can we expect from rising M&A in RCM business?

Meet the Presenters

Priya Sahni

Practice Director
Everest Group

Ankur Verma

Vice President
Everest Group

How Technology is Reshaping the Delivery of Care in the Healthcare Industry | LinkedIn Live

September 20, 2023

LinkedIn Live

How Technology is Reshaping the Delivery of Care in the Healthcare Industry

View the event on LinkedIn, which was delivered live on Wednesday, September 20, 2023.

Technology is revolutionizing patient well-being, cost efficiency, and operations across the healthcare industry. 🏥💻 While payers are leveraging technology to lower costs and make members healthier, providers are experimenting with technology to deliver care to patients in the comfort of their homes, assist in clinical decision-making, and make care more coordinated. 🏠

Watch this LinkedIn Live session to learn how technology adoption in healthcare is redefining how we manage care and paving the path for enhanced patient outcomes as the healthcare industry embraces digital transformation, value-based care, and telehealth in every aspect of care delivery. 🩺📲

What questions does the event answer for participants?

✅ What drivers are leading to increased adoption of technology for care management?
✅Which specific areas are enterprises investing in for the digitization of care?
✅What is the current landscape of care management solutions?🔍
✅How is technology expected to reshape the delivery of care?

Meet The Presenters

Hanupriya Nangia

Senior Analyst

Everest Group

Chunky Satija

Vice President

Everest Group

Oracle Health Conference

September 18, 2023

Conference

Oracle health conference

September 18-20, 2023

Everest Group Partner Abhishek Singh will be at the Oracle Health Conference 2023 and will speak in a panel exploring Oracle’s vision for clinical trials.

Everest Group Partner Ronak Doshi will also be onsite representing Everest Group’s financial services coverage.

Learn more and register

Abhishek Singh

Partner, Everest Group

Ronak Doshi

Partner, Everest Group

How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend | LinkedIn Live

June 28, 2023

linkedin live

How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend

View the event on LinkedIn, which was delivered live on Wednesday, June 28, 2023.

🏥 The pandemic left no industry untouched, but healthcare was especially impacted. Healthcare providers were sent into a financial tailspin as elective surgeries were halted, and general expenses increased.

📉 The industry is bouncing back, yet the financial burden continues to escalate due to soaring wage costs and increased efforts to retain talent.

Watch this LinkedIn Live to discover how healthcare providers can rethink their revenue cycle management (RCM) strategies to future-proof their operations, including how technology adoption can significantly improve administrative efficiencies, streamline operations, reduce costs, increase revenue, and reduce dependency on talent.

What questions does the event address?

How is the RCM market evolving, and how is technology becoming an integral part of the overall solutioning?
What sourcing criteria should healthcare providers consider when evaluating their RCM needs?
What are the supply landscape characteristics and their value propositions?

📅 Save the date and join us for an insightful discussion!

Meet The Presenters

Priya Sahni

Practice Director

Everest Group

Ankur Verma

Vice President

Everest Group

Transforming Customer Experience in Healthcare with Hyper-personalization | LinkedIn Live

May 31, 2023

LINKEDIN LIVE

Transforming Customer Experience in Healthcare with Hyper-personalization

View the event on LinkedIn, which was delivered live on Wednesday, May 31, 2023.

🏥The healthcare industry is undergoing a major shift driven by evolving customer expectations and care delivery models as customers and patients demand more hyper-personalized experiences. To meet this demand, healthcare enterprises are leveraging customer experience platforms (CXPs) to pull in data from multiple sources, analyze it, and generate actionable insights that enhance the customer experience across pre-care, care, and post-care interactions 📈.

📣 📣Join our experts as they discuss how enterprises should look at customer experience in healthcare and how the scope has evolved to include hyper-personalized experiences that span care management, proactive grievances redressal, and billing and payments.

What questions did the event address?

✅ How should service providers and enterprises think about customer experience?
✅ What key investments are required to drive superior customer engagement in healthcare?
✅What is the current CXP supplier landscape, and who are the new players?

Meet The Presenters

Chunky Satija

Vice President

Everest Group

Priya Sahni

Practice Director

Everest Group

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar

December 13, 2022

LIVE WEBINAR

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

WATCH THIS WEBINAR ON-DEMAND

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including: