Category: Digital Services

Evolving with AI: The Rise of Next-Generation Digital Adoption Platforms | Webinar


Evolving with AI: The Rise of Next-Generation Digital Adoption PlatformS

April 30, 2024
8:00 AM PT | 11:00 AM ET

Join Everest Group Vice President, Sharath Hari in an upcoming webinar that assesses AI’s impact on business. This webinar will explore insights from Everest Group’s latest report, showcasing how Digital Adoption Platforms (DAPs) are transcending their traditional functions to play a pivotal role in driving enterprises towards hyper productivity. The expert panel will discuss:

  • The evolution of DAPs and their critical role in the age of AI  
  • Emerging use cases of next-gen DAPs
  • The advanced capabilities & benefits of AI-powered DAPs
Sharath Hari
Vice President, Everest Group
Liya Spiegel
Senior Director of Product Management, Walkme

The Pivotal Role of Digital Transformation Consulting for Today’s Enterprise | Webinar

ON-DEMANd Webinar

The Pivotal Role of Digital Transformation Consulting for Today's Enterprise

Digital transformation consulting has become pivotal as enterprises progress on their digital transformation journeys. Enterprises are finding that bringing digital transformation consultants into the initial transformation phases – before digital landscapes become too complex – can significantly increase value and visibility.

Enterprises are more motivated than ever to make strides in their digital transformation efforts, despite the current macroeconomic environment, creating heightened demand and a booming market for digital transformation consulting.

Watch this webinar as our experts present digital transformation consulting market trends and the current landscape. They offer advice to service providers on ways to improve their offerings as enterprises look for end-to-end services.

What questions does the webinar answer for the participants?

  • Why and how are enterprises turning to digital transformation consulting services to uncover more value?
  • How are service providers adapting to new market conditions?
  • What are the key movements in the digital transformation consulting market?

Who should attend?

  • Digital CTO, CIO, CDO, IT strategy heads
  • Provider CXO, EVPs, SVPs, VPs, MDs of digital consulting arms, Heads of consulting practices
Practice Director
Practice Director

Driving Growth: Evolving the GBS Role in Marketing Services | Virtual Roundtable


Driving Growth: Evolving the GBS Role in Marketing Services

July 27, 2023 |
9:30 AM EDT | 7:00 PM IST

Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal role in unlocking marketing efficiencies and benefits.

Join this virtual roundtable discussion to participate in conversations with our expert analysts and your peers. Attendees will gain valuable insights into the latest adoption trends and actively contribute to a group discussion exploring their positioning of marketing service delivery models, including vision, enablers for future value creation, futuristic plans and evolution, and governance models.

This session will help participants develop an understanding of priorities and opportunities for the global delivery of marketing services such as:

  • The vision for marketing services in GBS organizations
  • Key areas and enablers for future value creation
  • Futuristic operating and governance models
  • Critical success factors
  • Success stories from best-in-class peers

Who should attend? 

  • GBS leaders
  • GBS strategy leaders
  • Marketing services leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

M Bharath
Vice President
Simonson Eric A
Managing Partner

Zones CIO Summit 2023 | Event


zones Cio summit 2023

June 22, 2023
12:00 PM PT | 3 PM ET

Everest Group research shows that clients are applying the lens of “value” to every aspect of their cloud initiatives, including:

  • Controlling cost and driving transparency via cloud economics and FinOps
  • Measuring the outcomes (visibility) on security readiness, disaster recovery, seamless migration, and cloud orchestration (hybrid)
  • Availability and quality of talent on cloud
  • The last mile: Driving influence with power users to meet the commitment to consumption gap

However 68% of the enterprises we surveyed indicated that they are not meeting the mark, on two or more of the above.

Catch Everest Group Partner, Abhishek Singh, as he hosts the fireside chat at the Zones CIO Summit 2023 on June 22 at the Chicago Athletic Association hotel. Abhishek will moderate an intense discussion with industry experts.

Singh Abhishek B
Abhishek Singh
Partner, Everest Group

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar


Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

  • The outlook for global services
  • Top business challenges and priorities
  • Changes in sourcing spend and service delivery costs
  • In-demand digital services and next-generation capabilities
  • The evolving strategy for talent, locations, and the workplace

Who should attend?

  • CIOs, CDOs, CTOs, CFOs, CPOs
  • Service providers
  • GBS / Shared services center heads
  • Global services leaders
  • Locations heads

How to Successfully Move to Software-defined Platform Operations | LinkedIn Live


How to Successfully Move to Software-defined Platform Operations

View the event on LinkedIn, which was delivered live on Thursday, December 1, 2022.

Software-defined platform operations is a rising trend unlocking immense potential in businesses. It allows businesses to think holistically about how they create value and how that value is measured. The model also accelerates innovation by productizing the dynamics between operations and technology.

This shift to a product and platform-based mindset can produce greater organizational agility and customer focus and achieve goals and value faster. But success requires new recruiting and retention strategies, organization designs, strategic supplier relationships, and ongoing change management.

Join moderator Michael Voellinger, Managing Director at Yates Ltd., with Peter Bendor-Samuel, Founder and CEO at Everest Group, Charlotte Yates, Founder and CEO at Yates Ltd., and Stuart McGuigan, Former Chief Information Officer at Johnson & Johnson, as they explore the path to software-defined operating platforms and the ways in which organizations must learn, adapt, and make new investments.

Our speakers will explore:

✅ How companies can embrace and drive change through a platform mindset
✅ How to implement a new governance structure to support software-defined operating platforms
✅ How to adapt to a different trajectory of investments

Digital Transformation Week



September 20-21, 2022

Join Everest Group experts at Digital Transformation Week (DTW), a two-day hybrid event held on September 21 – 22 at the RAI in Amsterdam, The Netherlands. Everest Group Partner, Nitish Mittal, will speak in the opening panel titled, “Moving from Now to Next – Shaping Digital Infrastructure for the Future.” This session will take place at 10:15 AM BST on September 21. The event will explore advanced DTX strategies for a “digital everything” world. Everest Group is proud to be DTW’s gold sponsor.

Stop by and meet our Client Directors, Nnamdi Ugo and Nick Hadjirallis, from our Europe team at Booth #221 at TechEx, a co-located event with Digital Transformation Week.
When: September 20-21, 2022
Where: The RAI, Amsterdam and virtual

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Hadjirallis Nick 1

Client Director

Mittal Nitish


nnamdi ugo

Client Director

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