Category: Corporate Openings

Director – Financial Planning and Analysis | Finance

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Job Title: Director – Financial Planning and Analysis
Location City: US
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job Overview

Everest Group is going through an exciting period of new growth, and we plan to expand our level of influence with increased financial reporting, planning and strategic decision support. To achieve this objective, we are building a Financial Planning and Analysis competency. We are seeking a Director to build and then own the systems and processes to help support Everest Group’s next phase of growth. Reporting to the Global Controller, this role will be responsible for overseeing financial planning and analysis function, including annual budgeting, performance analysis, and growth planning initiatives. Additionally, s/he will have a dotted line to the Transformation Officer, as s/he will also lead and/or support other ad hoc transformation projects, with regular exposure to the leadership team and other cross-functional partners.

There will be a heavy emphasis on providing accurate and insightful analysis to support key decisions. The role requires the ability to work effectively under deadlines, extreme attention to detail, and consistently accurate, high quality financial analysis. The team will also be building the competency around visualization of many data sources onto a set of dashboards to create a seamless story to inform better decision making on strategic initiatives.

Key Responsibilities

  • Lead financial planning across the company
  • Drive design and layout of financial & analytical models
  • Establish templates & tools to gather and organize accurate data elements
  • Lead the forecasting and planning process including governance
  • Collaborate with subject matter experts to determine sound solutions to transformational initiatives
  • Establish and maintain key metrics to help provide insights to business performance including CAC, productivity, capacity management, etc.
  • Develop and implement financial processes that improve productivity and support rapidly growing business
  • Prepare and analyze management presentations, including monthly reporting
  • Business Partner with leaders across the company to improve financial performance by providing fact-based insights and analysis
  • Build complex financial models and analyses, including competitive analysis, pricing/gross margin analysis, pro forma models, scenario-based models with sensitivities, etc.
  • Lead and establish data-driven decision making and drive performance improvements
  • Support design and implementation of insightful reporting for better visibility of opportunities
  • Drive continuous improvement and transformation initiatives
  • Ad-hoc business analysis / reporting for the leadership team
  • Establish FP&A as a trusted business partner to all business units and executive management
  • Identify and implement changes to improve efficiency and effectiveness of operational decision making
  • Establish efficient processes for periodic reporting
  • Learn the drivers in the professional services and information services industries
  • Manages data in accordance with the company’s record retention policies / procedures and state and federal laws /regulations by country.
  • Maintains confidentiality of work-related issues, records, and company information

Skills and activities

  • Solid experience in the field of Data Analytics, designing corporate-level analysis to inform business decisions
  • Strong oral communication skills, including attention to detail
  • Professional in appearance
  • Self-motivated and able to prioritize and work independently
  • Ability to interact and effectively work with others in a team environment
  • Strong organization and people management skills along with global Stakeholder management
  • Strong work ethic and self-starter

Experience and education

  • 10-15 years of relevant financial analysis work experience in FP&A or corporate finance in a professional services firm; we are open to non-traditional career paths
  • Qualified CPA or CFA or MBA from a Tier 1 business school
  • Advanced skills in Excel and PowerPoint
  • Proficient in using Tableau, Python or another type of data and reporting language
  • Proven expertise in modelling techniques and managing large data sets

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Sales Director | Sales

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Job Title: Sales Director
Location City: United Kingdom
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job overview

The Sales Director is responsible for leading the sales team and directing/aligning sales support and sales operations efforts, while also playing a critical role in strategy (segments, products) and go-to-market efforts. Additionally, the manager will work closely with and report remotely to Everest Group’s VP, North American & European Sales in the United States.

Key responsibilities

  • Develop and implement effective sales strategies (e.g., sales models, prioritized segments)
  • Lead 5-7 team members to achieve sales targets
  • Work collaboratively with industry analysts to advance offerings, capabilities, and market success
  • Monitor and analyze performance metrics and suggest improvements; ensure sales CRM system is accurately maintained and relevant insights are identified
  • Establish productive and professional relationships with key personnel in strategic customer accounts
  • Prepare monthly and quarterly sales forecasts
  • Collaborate closely with the marketing department and research service lines to ensure brand consistency and alignment to strategies in a largely remote work environment
  • Work collaboratively with remote leadership team with providing feedback, analytical reports, and strategies for improving performance
  • Coach the sales team on developing accounts, winning pursuits, and developing executive relationships; coach industry analysts on client relationship skills
  • Shape and assist in leading new product launches; ensure sales team members are trained and effective, while also providing input on design of offerings and supporting programs
  • Provide Feedback and Model the Way
    • Perform pre-call sessions with sales team to review objectives and expectations for sales calls.
    • Reinforce the use of an established sales process to ensure the sales team effectively uncovers, qualifies, and engages with prospects to make the most of available opportunities and drive growth.
    • Role-play tough customer situations with team members to help manage tension and develop negotiation skills.
    • Participate in customer meetings to present and review proposals with clients and position the value of solutions.
    • Conduct post call reviews with sales team to discuss observations.
    • Develop joint action plans with sales team to improve performance in key areas.
    • Train the sales team on pull-through techniques for various products and services to ensure successful penetration and execution of contracts.
    • Conduct customer calls to model sales techniques and share sales and negotiation expertise with the sales team.
    • Review plan versus actual to support sales team performance and create action plans to improve sales results
  • Manage and Develop Others
    • Manage resources and people processes (e.g., Performance Reviews, Career Development, Training, Staffing, etc.) to ensure the day-to-day administration of processes and formal procedures
    • Identify individual and team skill gaps and developmental opportunities to facilitate individual and team development
    • Conduct frequent performance evaluations in a consistent, fair, and objective manner to facilitate open communication and encourage continuous performance improvement
    • Hold others accountable to established performance levels to achieve individual and group goals.
    • Resolve individual and group performance issues in accordance with policies and procedures in a timely manner to motivate and foster teamwork.
    • Coach others and provides on-going feedback and support to improve performance.
    • Identify opportunities to involve others in new and challenging work assignments and/or rotations that advance the skills and capabilities of individuals and the organization
    • Make salary recommendations to reward employee performance

Requirements

  • Proven work experience in a sales leadership role, preferably in a solution-oriented model which is based upon intellectual property and expertise; experience with annuity product sales is also preferred
  • Analytical skills with a problem-solving attitude
  • Strong communication and team management skills
  • Strong knowledge of CRM software and Microsoft Office Suite
  • An ability to understand and analyze sales performance metrics (e.g., productivity, renewal rates, discounting, lead generation)
  • Customer service focused with excellent negotiation skills
  • Availability to travel as needed
  • Proficient leader working with both new and experienced sales executives

Education and experience

  • Bachelor’s degree
  • 5-7 years sales experience
  • 2-3 years managing others

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Account Manager | Enterprise Customer Success

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Job Title: Account Manager – Enterprise Customer Success
Location City: US
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Job overview

The Account Manager provides ongoing support to our clients – sourcing and vendor management leaders in large enterprises. This role requires strong customer relationship, sales, and consulting skills. As a member of our fast-growing enterprise practice, you will support the retention of members and the expansion of client relationships. You will leverage your thorough understanding of our membership offerings and custom research services to match our members with fact-based research and advice to support their decision-making. You will spend time understanding clients’ business goals, help them navigate our research areas, and connect them with our expert analyst team and published research.

Key responsibilities

  • Develop trusted relationships with contacts at key client accounts, including stakeholders and executive sponsors at those clients
  • Serve as a primary point of contact for all client needs, including enquiry, training, onboarding, and reporting
  • Create, execute, and deliver client engagement strategies informed by client needs and internal account strategy
  • Liaise with internal teams including sales, analysts, and information services to deliver excellent service to clients
  • Monitor usage of Everest Group services and gather client feedback to ensure clients achieve value
  • Track usage metrics and prepare engagement reporting for clients using Excel and data visualization tools
  • Triage and forward client requests, track and pursue responses, and issue escalations as needed
  • Seek to improve the entire client experience continuously
  • Use knowledge and insight gained from client interactions to identify new business opportunities
  • Work closely and maintain strong working relations with multiple internal and client stakeholders
  • Profile clients by gathering information from external and internal sources, including financial statements, annual reports, published articles

Skills and activities

  • Strong oral and written communication skills, including attention to detail
  • Good experience with MS Office (particularly MS Excel and MS PowerPoint)
  • Exposure to CRM software (e.g., Salesforce or ZOHO) is preferable, not mandatory
  • Ability to interact and effectively work with others in a team environment
  • Attention to detail
  • Experience of online training will be an advantage
  • Ability to multi-task, work under pressure and successfully manage deadlines
  • Self-motivated and able to prioritize and work independently
  • 6-8 years of experience in account management, sales support, client/account intelligence, sales enablement, or customer success
  • History of excellence in academics, personal or vocational achievements

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Marketing Intern | Marketing

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Job Title: Marketing Intern
Location City: Remote
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes.

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job Overview

Everest Group is looking for a marketing intern with passion for marketing, communications and digital to join its collaborative marketing team. The ideal candidate will be excited to dive into the world of marketing to explore the many ways in which Everest Group creates an engaging experience on and offline for clients and prospects. This role will have the potential to be a part of big picture strategy, as well as learn the nuts and bolts behind how campaigns are launched, how communications and media is activated and the data/analytics at the foundation of it all. The candidate should be a detail-orientated collaborator with the ability to also independently initiate and manage tasks as part of a team.

Key Responsibilities

Marketing Technology

  • Contribute to the development of campaigns based on the customer journey while learning the technical and emotional touchpoints of each stage of the campaign process
  • Opportunity to build assets and execute on elements of digital campaigns, social media campaigns, nurture streams, emails, and website blogs and landing pages
  • Part of a team who will monitor and improve email deliverability and campaign results
  • Contribute to ideation for A/B testing emails and subject lines to drive response rates
  • Hands-on website editing to understand the mechanics behind how to deliver dynamic, personalized content

Digital Analytics

  • Gain comfort using popular analytics tools such as Google Analytics to make informed decisions and track the full digital journey
  • Learn how the team tracks digital marketing KPIs and report on outcomes and subsequent adjusted strategies
  • Collaborate to implement, audit, and optimize website content with the goal of improving performance metrics and results
  • Stay abreast of the changing digital landscape and the many new features and changes to search, social, etc. and communicate and collaborate across organization on threats and opportunities

Content Marketing

  • Editorial mindset that seeks to understand what audiences engage with and how to create it
  • Test content and analyze metrics to continuously improve performance
  • Opportunity to contribute to the creation of compelling and consistent messaging for multi-channel (social, emails, newsletter, events, blog, videos, and web) content marketing programs
  • Review and edit other team members’ content as needed

Aptitude/Skills

  • Seeking experience with hands-on marketing activities
  • Excellent project management skills and ability to work on multiple projects simultaneously
  • Attention to detail
  • Strong writing and editing skills
  • Ability to prioritize activities with limited direction
  • Motivated by a fast-paced, entrepreneurial-like atmosphere, where you can make significant contributions
  • Enjoy working with smart people across the globe, including extended marketing team members, sales directors, analysts, consultants, industry partners, and senior executives
  • Proactive, strategic thinker, and swift executioner

Re-location assistance is not offered for this position. This position could be remote.

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Vice President / Director, Global Organizational Development | Human Resources

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Job Title: Vice President / Director, Global Organizational Development
Location City: Gurgaon / Bangalore
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job Overview

We are seeking a talented Vice President / Director to lead the global organizational effectiveness function. Primarily responsible for setting the strategic vision, execution and adoption of key talent initiatives aligned with the growth of the business, this individual will have a growing list of special initiatives which increase the development and effectiveness of the global workforce. While the global headcount has increased for several years by more than 25% year-over-year, indicating the company will quickly reach 1000 employees, we expect the Vice President / Director, Global Organizational Development to lead initiatives and manage change. While the position reports to the Chief People Officer, the individual will work closely with the India HR V.P, US HR Director and Partners in India US and U.K.

Key Responsibilities

  • Working with the leaders and owning responsibility for Organizational Development portfolio.
  • Strengthening the Learning and Development function by adding depth to the curriculum, promoting adoption of the existing platform and maintaining alignment of the function with the organization’s culture. Over time, the person can be a co-facilitator on in-house learning modules
  • Lead holistic initiatives related to the Employer Brand strategy, aligning adoption with different functions of the organization that engage with our talent (Research, Enabling functions, Recruiting, IT, Finance, real estate, Performance Management, etc)
  • Conceive, evaluate, launch and drive adoption of programs to help with the development of our employees, such as employee engagement programs, leader effectiveness programs, and other important organizational surveys (such as new joiners’ assimilation etc.)
  • Consult and work with the leadership on major organizational changes impacting talent, such as organization redesign and transition, or policies/processes etc.

Experience and Education Requirements 

We are seeking a highly-skilled professional to grow our talent model while staying aligned with our culture.

This person should have:

  • Solid experience in organizational development / talent management / performance assessment / succession planning, designing talent models/career paths, and learning and development initiatives across all levels of the organization.
  • HR Consulting experience and/or HR line experience with progressive organizations, with advising senior leaders on talent initiatives
  • Strong stakeholder management and problem-solving to evaluate and drive adoption of initiatives for talent development
  • Demonstrated experience in change management and the ability to connect cross-functional teams during transitions or adoptions of new programs
  • Proven ability to manage and lead a team
  • Likely has about 10 years of experience, with some of those years in a professional services firm; we are open to non-traditional career paths
  • Prefer someone with experience on growing a small- or mid-size company to a larger organization
  • Excellent written and verbal communication skills
  • MBA from a Tier 1 business school for HR, such as XLRI, SCMHRD, TISS, MDI

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Vice President / Director, Total Rewards | Human Resources

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Job Title: Vice President / Director, Total Rewards
Location City: Gurgaon / Bangalore
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job Overview

We are seeking a talented Vice President/Director to lead Total Rewards globally, largely U.S., U.K., and India. Primarily responsible for evaluating compensation, benefits, and the total rewards landscape. To understand and learn from best practices through benchmarking and industry research. To recommend trends, plan, design, and implement a comprehensive rewards strategy and programs that align with the meritocratic culture of the firm, while ensuring we can stay competitive and compliant with changing trends and legislation. The position reports to the Chief People Officer. The individual will work closely with the C- suite, HR /Finance, and Partners globally.

Key Responsibilities

  • Design, implement and administer a comprehensive rewards strategy, and programs including benefits, recognition, and work/life balance programs.
  • Strategically assesses the effectiveness of current programs in achieving organizational objectives.
    Identifies best practices and benchmarks; and develops recommendations/ modifications that align to support the achievement of business goals.
  • Effectively plans and directs the implementation and administration of all benefit plans including annual open enrolment efforts, retiral / statutory etc. while staying compliant with country-specific requirements.
  • Effectively manages and collaborates with vendors and external partners, including managing the performance of contracts to ensure maximum value of services is delivered.
  • Acts as a project manager for total rewards for all acquisitions; including integration of newly acquired businesses and employees into current benefits, continuity of care /coverage etc.
  • Develops and coordinates communication strategies and activities designed to educate and inform employees about total rewards.
  • Prepares annual budget for total rewards and manages expenditure related to benefit programs.
  • Supports all compensation planning processes in collaboration with Business, HR, and Operations.
  • Ensures that programs are competitive, internally equitable, and cost-effective while ensuring compliance to country-specific requirements.
  • Develops internal operating procedures and controls administering / managing benefits.
  • Determines and reports metrics that assess and monitor the effectiveness of ongoing Total Rewards programs and initiatives.
  • Communicates actively with Accounting, Finance, Operations, HR and other departments to review cross-service line impacts and reconcile data.
  • Manages data in accordance with the company’s record retention policies / procedures and state and federal laws /regulations by country.
  • Maintains confidentiality of work-related issues, records and company information.
  • Consults and works with the leadership on organizational changes impacting talent, such as relocation compensation fitment and benefits.
  • Designs, implements, and administers “executive compensation” plans including Long term incentives.
  • Partners in design, implementation, and administration of variable incentives for leadership
  • Takes up special projects, as assigned from time to time.

Experience and Education Requirements 

We are seeking a highly-skilled Total Rewards professional to grow our talent model while staying aligned with our culture.

This person should have:

  • Solid experience in the field of Total Rewards, encompassing designing competitive compensation models, benefit programs including and not limited to reward and recognition initiatives globally.
  • Experience in developing model compensation bands that would enhance our employer value proposition across all levels of the organization.
  • Strong data focussed / analytics experience in the areas of compensation and Total Rewards
  • HR Consulting experience and/or HR line experience with progressive organizations, with advising senior leaders on total rewards strategy
  • Strong stakeholder management and problem-solving to evaluate and drive adoption of initiatives for our evolving talent models
  • Demonstrated experience in change management and the ability to connect cross functional teams during transitions or adoptions of new programs
  • Proven ability to manage and lead a team and implement programs globally.
  • Likely has about 10 years of experience, with some of those years in a professional services firm; we are open to non-traditional career paths
  • Prefer someone with experience on growing a small- or mid-size company to a larger organization
  • Excellent written and verbal communication skills
  • MBA from a Tier 1 business school for HR, such as XLRI, SCMHRD, TISS, MDI

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Demand Generation Strategist | Marketing

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Job Title: Demand Generation Strategist
Location City: Remote – US / London
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes.

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job Overview

Everest Group is looking for a Demand Generation Strategist with digital campaign execution experience to join its collaborative marketing team. The ideal candidate will have 4-6 years of marketing experience, possess strong Marketing Automation and CRM skills, and have a working knowledge of demand generation tactics such as email marketing, landing page design, customer lifecycle/nurture campaigns and data analytics. Additionally, the candidate must be a detail-orientated collaborator with the ability to also independently initiate and manage projects.

Key Responsibilities

Marketing Technology

  • Able to develop campaigns based on the customer journey and think through the technical and emotional touchpoints of each stage of the campaign process
  • Build and execute campaigns, nurture streams, and landing pages
  • Monitor and improve email deliverability and campaign results
  • Write A/B testing emails and subject lines to drive response rates
  • Work closely with senior executives to execute sponsored campaigns

Digital Analytics

  • Comfortable using popular analytics tools such as Google Analytics to make informed decisions and track the full digital journey
  • Track digital marketing KPIs and report on outcomes and subsequent adjusted strategies
  • Collaborate to implement, audit, and optimize website content with the goal of improving performance metrics and results
  • Stay abreast of the changing digital landscape and the many new features and changes to search, social, etc.. and communicate and collaborate across organization on threats and opportunities

Experience and Education Requirements 

  • 4 – 6 years of marketing experience
  • Advanced Marketo experience (or similar marketing automation platforms)
  • Strong Salesforce knowledge
  • Proficiency integrating Marketo with Salesforce
  • Passion for digital marketing that results in clear, measurable business impact
  • Ability to create short- and long-plans and execute
  • Experience working within a small team whose members have overlapping responsibilities and complementary skill sets
  • Excellent project management skills and ability to work on multiple projects simultaneously
  • Attention to detail
  • Strong writing and editing skills
  • Ability to prioritize activities with limited direction
  • Motivated by a fast-paced, entrepreneurial-like atmosphere, where you can make significant contributions
  • B2B Marketing experience preferred
  • Professional services firm experience preferred
  • Enjoy working with smart people across the globe, including extended marketing team members, sales directors, analysts, consultants, industry partners, and senior executives
  • Proactive, strategic thinker, and swift executioner

Re-location assistance is not offered for this position. This position could be remote.

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Product Marketing Director | Marketing

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Location City: Remote – US
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes.

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job Overview

The Product Marketing Director is a new role and an excellent opportunity for the right person with the relevant expertise and experience to establish the function within the firm. Reporting to the CMO, you will work closely with cross-functional team members in Research, Sales, and Marketing. Specifically, the Product Marketing Director will be responsible for understanding the clients’ needs and working with our research leaders to ensure that memberships reflect those needs. Further, the Product Marketing Director will help define value propositions, craft messaging for memberships, and develop effective marketing plans for memberships.

Key Responsibilities

  • Conduct client listening sessions and develop an innate understanding of our clients, their goals, personas, and purchase motivations
  • Create feedback loops for client input as part of the lifecycle process
  • Conduct competitor analysis and market research
  • Develop membership positioning, communications, and collateral
  • Identify the key features to spotlight and empower Sales with clear value propositions
  • Work closely with other members of Marketing to plan and execute effective marketing campaigns
  • Provide guidance throughout the lifecycle of the membership to the Research Analyst team

Experience and Education Requirements 

  • Minimum of 10-15 years of experience in B2B product marketing
  • Must have extensive experience in professional services/research/knowledge product marketing
  • Experience in conducting client/customer interviews and focus groups to determine needs and assess feedback
  • Outstanding written and verbal communications with the ability to develop strong value propositions and product collateral that engages prospects
  • Ability to monitor for and identify market signs, trends, and client opportunities
  • Ability to push the organization to respond to market needs and help translate those needs into new and/or refined memberships
  • Strong quantitative and qualitative business analytics experience, including an ability to use quantitative analytics into actionable plans with measurable business impact
  • Ability to collaborate, influence, and lead cross-functional teams across all levels of the organization
  • Excellent project management skills
  • A bias for action and a willingness to roll up your sleeves to do what it takes to get things done
  • Balance of vision, passion, and practicality
  • Bachelor’s degree, MBA desirable

Everest Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees. We are committed to providing an environment that is free of discrimination and harassment and to treating everyone with respect.

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Account Executive | Sales

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Job Title: Account Executive
Location City: London
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world. For more information, visit www.everestgrp.com

With you on the journey

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Everest Group is a global firm, with headquarters in Dallas and offices across the US, Canada, the UK, Prague, and India. This sales role is for our London office, but the candidate can be based from home, and must be eligible to work in the United Kingdom.

Responsibilities

  • Extensive engagement with new and existing customers and analyst partners to drive revenue
  • Prospecting and/or responding to sales leads and converting them to net-new sales
  • Engaging in an end-to-end sales cycle, from converting leads into actual customers, regular meetings and follow-up discussions, sharing product information, making highly effective presentations, extending quotations and taking the contract to closure
  • Preparing prospective customer proposals that are on time, functionally and technically accurate, commercially verified, and offering the best all-round solution
  • Negotiating sales orders within agreed delegation of authority and adhering to the sales process and methodology
  • Documenting all sales contacts and activities in Salesforce.com
  • Strong knowledge of Everest Group offerings and the benefits they provide to clients
  • Strong knowledge of Everest Group contracts, solutions, pricing model and value proposition
  • Properly forecasting opportunities to team sales representatives and sales leadership
  • Operating under moderate supervision
  • Ability to adapt to changes in roles and responsibilities
  • Being aware of, and complying with, all company policies
  • Availability to travel less than 10% of the time

Requirements

  • History of meeting or exceeding specific sales targets/quotas
  • Demonstrable relevant sales experience selling professional services (research, consulting, advisory) to buyers and sellers of technology and technology-enabled services preferably to Financial, IT Procurement, and Marketing departments
  • Existing market relationships to scale Everest Group customer based in the UKI and European markets preferred
  • Experience with Challenger Sales preferred
  • Interest in learning about global trends in technology, technology-enabled services, and the outsourcing industry
  • Interpersonal, verbal and written communications skills
  • Computer proficiency to include Word, Excel, PowerPoint
  • BA or comparable University degree

Value competencies

  • Passion for the customer and responsibility to the customer
  • Leadership through innovation
  • Passion for what you do and a drive to improve
  • A relentless commitment to win
  • Personal and company integrity
  • Accountability for actions and performance

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

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Senior Customer Success Specialist | Sales

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Job Title: Senior Customer Success Specialist
Location City: Gurgaon
Industry: Research and Advisory Services
Company: Everest Group

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Job Overview

Everest Group’s focus over the years has been on increasing its renewals business with customers and for that each customer relationship needs to be strategically managed. Customer acquisition is only the first step in a continuing journey both for the company and the customer. The customer success/account management role focuses on monitoring these customer relationships as key assets and providing solutions to the core issues of customer portfolio development, specifically retention and expansion. The three key elements of this role are – in-depth knowledge of the customer, expertise in the product or offering being sold and ability to identify opportunities, which combine to give the necessary tools to the sales team to focus on their pursuits and derive the maximum yield out of existing relationships, thereby also ensuring customer satisfaction. Simply put, it’s all about identifying a need and fulfilling that need for our customers.

Key Responsibilities

  • Liaise with internal teams including sales, account management and analysts, to deliver excellent service to clients
  • Serve as a point of contact for all customer account management matters, including inquiry, training, onboarding, and reporting
  • Develop trusted relationships with contacts at key client accounts, including stakeholders and executive sponsors at those clients
  • Track usage metrics and prepare engagement reporting for clients using Excel and data visualization tools
  • Triage and forward client requests, track and pursue responses, and issue escalations as needed
  • Seek to improve the entire client experience continuously
  • Use knowledge and insight gained from client interactions to identify new business opportunities
  • Profile clients by gathering information from external and internal sources, including financial statements, annual reports, published articles
  • Work closely and maintain strong working relations with multiple internal and client stakeholders
  • Accountability of the complete RFI process (data gathering) for analysis and reporting.
  • Identify process improvement opportunities in the RFI process and drive compliance from all analyst teams
  • Be the go-to person for all queries and troubleshooting for the RFI process and the primary change agent

Skills and Activities

  • Strong oral and written communication skills, including attention to detail
  • Good experience with MS Office (particularly MS Excel and MS PowerPoint)
  • Exposure to CRM software (e.g., Salesforce or ZOHO) is preferable, not mandatory
  • Ability to interact and effectively work with others in a team environment
  • Attention to detail
  • Excellent data interpretation skills and ability to create dashboards
  • Experience of online training will be an advantage
  • Ability to multi-task, work under pressure and successfully manage deadlines
  • Self-motivated and able to prioritize and work independently

Education and Experience

We are seeking a high calibre individual to maintain our exceptional standards. This person should have:

  • Any graduate or postgraduate from any stream
  • 3-6 years of experience in Account management, sales support, client/account intelligence, sales enablement, customer success
  • History of excellence in academics, personal and vocational achievements

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