Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

May 19, 2022

Cyber Insurance Market: Carriers Navigating through a Changing Risk Landscape

by Somya Bhadola, Dinesh Udawat

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May 16, 2022

Hiring Advice in Light of Potential Recession

by Peter Bendor-Samuel

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May 10, 2022

Strategies to Expand Labor Pools Today and in a Recession

by Peter Bendor-Samuel

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April 6, 2022

Metaverse eCommerce: The Next Logical Step in the Evolution of Immersive eCommerce

by Vaani Sharma

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May 16, 2022

Hiring Advice in Light of Potential Recession

by Peter Bendor-Samuel

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April 26, 2022

4Cs to Successfully Attain Business Agility in GBS Organizations

by Aditi Bansal, Meghna Thomas

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March 31, 2022

Will Ukraine’s Invasion Have a Domino Effect on Other Geopolitical Equations?

by Rohitashwa Aggarwal, Sakshi Garg, Parul Jain

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April 14, 2022

Ukraine IT Sector: Resilient, Agile, and Hopefully Here to Stay

by Julian Herbert

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April 7, 2022

Will Service Delivery Change in the IT BPO Industry If They Say Goodbye to WFH?

by Prashray Kala, David Rickard

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April 7, 2022

Innovative Strategies Driving Talent Sourcing and Acquisition in the Philippines

by Sonora Gaggar

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April 7, 2022

Look at Latin America to Emerge Post-COVID as a Leading Global Service Delivery Destination

by Hrishi Agarwalla, Aastha Bisht

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March 23, 2022

How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing

by Anubhav Das, David Rickard

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March 23, 2022

Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022

by Rohitashwa Aggarwal, Sakshi Garg

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