Automation Maturity Analysis

Get a head start on your automation journey with Everest Group’s automation maturity analysis

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Benchmarks and Metrics*
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Stakeholder group responsible for funding automation initiatives (e.g., CIO, COO, GBS)
Share of ideas contribution by non-CoE resources
Extent of reusability of automation assets and components
Robot Utilization Rate
Share of transactions completed successfully by robots
Type of CoE operating Model – siloed, centralized, hybrid (federated)
Execution rate for automation projects handled by citizen developers (business resources)
Share of channel leveraged by enterprises to source talent (e.g, new hires vs third-party vs upskilled resources)
Handling impacted resources post automation (e.g., redeployed vs reskilled vs upskilled)
Cost per Robot
Degree of automation – man hours automated (pre vs post), for two functions – Finance, HR
FTE capacity released (or man hours)