Everest Group names Accenture, EY, HCLTech, TCS and Tech Mahindra as Leaders in helping enterprises optimize operations, align demand and supply, enhance customer experiences, and respond swiftly to market changes.
DALLAS, October 11, 2023 — According to Everest Group, retail and Consumer Packaged Goods (CPG) enterprises have invested heavily in supply chain IT transformation services in the past few years, especially after the pandemic underscored the urgency of a flexible and resilient supply chain. To identify leading service providers in this crucial market segment, Everest Group has published its first PEAK Matrix® assessment for Supply Chain IT Transformation Service Providers for Retail and Consumer Packaged Goods.
Supply chain IT transformation service providers play a vital role in optimizing operations, aligning demand and supply, improving customer experiences, and enabling rapid responses to market changes. In “Supply Chain IT Transformation Services for Retail and CPG PEAK Matrix® 2023,” Everest Group explores the market impact, vision and capability of 15 service providers and identifies the following Leaders, Major Contenders and Aspirants (listed in alphabetical order within each category):
As this is the first PEAK Matrix assessment that Everest Group has published for this sector, no Star Performers were named. (Star Performers are determined by movement on the PEAK Matrix from one year to another.)
The report includes a profile on each service provider, offering a comprehensive picture of the provider’s service focus, key Intellectual Property (IP) and solutions, domain investments, and case studies.
***Download Complimentary PEAK Matrix® Preview Here***
“The retail and Consumer Packaged Goods sector is experiencing a significant surge in demand for supply chain IT services,” said Abhishek Mundra, practice director at Everest Group. “Enterprises are actively responding to supply chain disruptions and evolving consumer preferences. They prioritize cloud-based connected ecosystems, data-driven process optimization, and omnichannel enablement. Providers must develop tailored solutions and Ips for retail and CPG firms, enabling automation and advanced forecasting to accelerate ROI and address supply chain transformation needs.”
The Everest Group PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers based on Performance, Experiences, Ability and Knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. The resulting matrix categorizes service providers as Leaders, Major Contenders and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers.
Everest Group is a leading research firm helping business leaders make confident decisions. We guide clients through today’s market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations. This drives maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Find further details and in-depth content at www.everestgrp.com.
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DALLAS, August 29, 2023 — Everest Group is calling on enterprises to make the critical shift in focus from cybersecurity to cyber resilience. While cybersecurity focuses on safeguarding against threats, cyber resilience emphasizes the ability to withstand, respond and recover quickly from them.
Everest Group issues this call to action in its recently published “State of the Market Report” on cybersecurity services. The report focuses on differentiating cybersecurity from cyber resilience, emphasizing that these two concepts are often mistakenly considered synonymous in the business world.
“Cybersecurity is just one component of cyber resilience, but, unfortunately, many enterprises fail to understand the subtle difference,” said Kumar Avijit, practice director of Information Technology Services at Everest Group. “While a majority of C-suite executives concentrate on preventive controls and response, equal importance needs to be allocated to the recovery, revamp, and reinforcement stages of cyber resilience. For any business, having a comprehensive cyber resilience strategy is critical in safeguarding long-term viability and success.”
Everest Group rates current C-suite focus on the “5 Rs of cyber resilience” as follows:
These findings and more are detailed in Everest Group’s recently published report, “Cybersecurity Services State of the Market Report 2023: Cyber Secure to Cyber Resilient.” ***Download a complimentary abstract here. ***
The report provides an in-depth analysis of the global cybersecurity market, with special sections on North America and Europe. In addition, the report introduces a unique and easily understandable framework to assist enterprises, particularly the C-suite, in swiftly incorporating cyber resilience into their operations. Additionally, the report explores the implications for providers in key areas such as solutions, services, partnerships, talent, and engagement models, illustrating how they can enable enterprises to adopt cyber resilience.
Selected Highlights:
Everest Group is a leading research firm helping business leaders make confident decisions. We guide clients through today’s market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations. This drives maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Find further details and in-depth content at www.everestgrp.com.
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