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Brock Anderson

NASSCOM Technology & Leadership Forum — February 20-22 | Event

By | Events

Everest Group Founder and CEO, Peter Bendor-Samuel, will lead a session at this year’s NASSCOM Technology Leadership Forum, held on February 20-22 in Mumbai. Peter’s session is titled “Digital Business Platforms – The Road Ahead.” His session will be held on February 21 from 1630 hrs. – 1730 hrs. IST in Boardroom 1.

About the session

As organizations seek to create differentiation in a digital first world, they need to create digital platforms, that allow them to pivot to a new operating model, create new business value, and establish a sustainable competitive advantage. Success on this initiative will require organizations to reimagine traditional approaches to technology implementation. In this keynote, Everest Group CEO, Peter Bendor-Samuel will highlight:

  • attributes of a winning digital platform
  • the unified operating model for long-term, sustainable success
  • an experience-first approach to drive adoption

Peter will be joined at the event by several leaders and experts from Everest Group. These include:

About the event

The complex scenarios generated by today’s multiple disruptions are generating new threats that conceal new opportunities. For this edition of the NTLF 2019, NASSCOM will place emphasis on The Next: Opportunity vs Reality. Presenters will discuss where things “really” are in terms of adoption of new technologies, the pace of adoption, the level of disruption, and the real impact delivered.

IAOP’s Outsourcing World Summit® 2019 — February 17-20 | Event

By | Events

As a Global Partner of IAOP, Everest Group is once again exhibiting at The IAOP Outsourcing World Summit 2019, IAOP’s annual global gathering. The event will take place at the Marriott Orlando World Center in Orlando, Florida, February 17-20, 2019.

If you’re attending IAOP OWS19, plan to stop by booth #33 to talk with our analysts, consultants, and executives. We’ll also have a professional photographer at our booth who will take complimentary headshots for anyone who would like an updated corporate or LinkedIn photo.

At this year’s event, Chief Research Guru Michel Janssen and Research VP Shirley hung will lead a must-attend session titled, “Digital Reality in 2019: How to Assemble Your Enterprise Digital Capability Platform. The presentation will be held on Monday, February 18, from 3:30 – 4:15 pm. See a preview of their presentation in the video below.

More details will be posted about presentations and sessions led by Everest Group senior leaders and experts. Check back soon.

To set up a meeting  with  us before, during, or after the conference, please contact Research Senior Vice President, Alan Wolfe.

 

About the Event

Join IAOP and hundreds of industry professionals on February 17-20, 2019, at the Marriott World Center in Orlando, Florida and gain the knowledge and know-how to capitalize on new technologies as well as sharpen your existing skills to take your game to the next level.

Read more about IAOP OWS 19

Analyst Relations Newsletter Q1 2019: Key Highlights from Custom Research

By | Uncategorized

Key highlights from recent custom research projects by Everest Group

 

Case #1: Competitive intelligence and identification of niche potential partnership / acquisition targets (D&A providers) for a large professional services provider

Client overview and background: Our client, a leading global professional services provider, wanted to understand the competitive landscape in the Data & Analytics (D&A) space, and to strategize its investment priorities. Specifically, the provider wanted to identify innovation in the D&A space, driven by niche system integrators operating in the data management and data compliance space, to plan its partnership/acquisition strategy.

Everest Group’s approach: We employed a comprehensive and structured approach to develop a thorough competitive landscape and detailed profiles of the niche system integrators. We assessed competitors on their services portfolio, market presence, investments and partnerships, talent investments, market messaging, and value proposition. The assessment resulted in detailed assessments of niche system integrators based on the client’s parameters.

Ultimately, we provided recommendations on the suggested approach (“bolt-on” vs. “string of pearls”) and key targets for partnership/acquisition. The client used the analysis and recommendations to strategize its investment priorities.

Case #2: Identification of high potential analytics use cases to shape a D&A go-to-market strategy

Client overview and background: Our client, a global provider of IT/BPO services, including digital, technology, consulting, and operations services, wanted to assess the opportunities available in the D&A market to help it to shape its go-to-market strategy. The client sought to identify high potential analytics use cases in Finance & Accounting, Healthcare, Contact Center, and Banking and Financial Services segments based on market attractiveness/opportunity and alignment to their overall strategy/vision.

Everest Group’s approach: Everest Group employed a comprehensive and structured approach to assess D&A market attractiveness and identify potential use cases:

  • Provided an overview of the D&A market and service provider landscape in the identified segments to help our client to build a business case
  • Built a list of analytics use cases in the identified horizontals/verticals and conducted relative assessments of each use case based on its current market opportunity, future potential, applicability to different customer segments, competition play, and business impact
  • Shortlisted and prioritized 30 high potential use cases across segments based on market attractiveness and alignment to the client’s vision

Building the Digital Bank of the Future: The Emerging Role of Quality Assurance | Webinar

By | Webinars

Wednesday, December 5, 2018 | 11:00 a.m. EDT | Hosted by Cognizant with featured speaker, Chirajeet Sengupta, Partner, Everest Group

Register Now

Banking will remain relevant in the coming years, but banks as we know them may not. This is due to a new consumption paradigm, compelling banks to pivot from banking-as-a-product to banking-as-a-lifestyle.

As banks evolve beyond selling products to selling experiences, they must assure these experiences under their brand. Enterprise QA must therefore transform itself from a monolithic function to one that can orchestrate a heterogeneous ecosystem of processes, assets and talent beyond the bank.

Join this webinar discussion on how the digital imperatives for banks are transforming enterprise QA.

Guest Speaker

Chirajeet Sengupta, Partner, Everest Group

Register to attend

Yoh 360 Workforce Forum — November 12-13 | Event

By | Events

Vice President Arkadev Basak will be speaking at the 2018 Yoh 360 Workforce Forum held on November 12-13 in Philadelphia, PA. Arkadev will provide some of the latest analytics and insights from Everest Group in the realms of recruitment process outsourcing, next-generation HR practices, and total talent management.

About the Event

Join workforce experts,analysts,and fellow peers at this VIP event to network 1:1, learn about Total Talent Management and gain the tools to evolve your contingent workforce or RPO program.

When

November 12-13, 2018

Where

The Rittenhouse Hotel
210 W Rittenhouse Sq.
Philadelphia, PA, 19103

Speaker

Arkadev Basak, Vice President, Everest Group

UiPath Forward EMEA — October 30 | Event

By | Events

Research EVP and distinguished analyst Sarah Burnett will be a key speaker at the 2018 UiPath Forward EMEA event held on October 30 in London. Sarah will discuss the latest trends in automation and introduce an exciting new RPA resource from Everest Group.

About the Event

The era of Robotic Process Automation (RPA) has arrived, and it’s accelerating the pace of digital transformation in every aspect of your business. From Finance, HR and Legal to Customer Service and Contact Centres, RPA is creating a digital workforce that helps businesses scale quickly and achieve rapid results. To thrive, you need to accelerate your RPA journey, accelerate AI implementation, accelerate customer experience and accelerate your business outcomes.

No matter where you are on your RPA journey, you will not want to miss this event.

When

October 30, 2018

Where

Royal Lancaster London
Lancaster Terrace
London

Speaker

Sarah Burnett, Executive Vice President and Distinguished Analyst, Everest Group

Learn more about the event

Set Your New Year’s Resolutions for Successful Automation Program in 2019 | Webinar

By | Webinars

Thursday, October 25, 2018 | 2 p.m. EST | Hosted by IBM with featured speaker, Sarah Burnett, EVP and Distinguished Analyst, Everest Group

Register Now

Automation is on every enterprise’s agenda but many are struggling to make their vision a reality. Others are challenged keeping that vision up to date in a rapidly changing technological landscape. Sound familiar? Join this webinar to find out how to avoid an automation horror story and get a jump start on your 2019 New Year’s Resolutions for an accelerated automation journey.

Two leading automation experts have teamed up: Elli Hurst from IBM Automation’s Global Services team and Everest Group’s Sarah Burnett, a leading automation technology analyst, will discuss the challenges facing clients who are seeking enterprise-wide, intelligent automation, and provide some practical guidance on tackling those challenges.

Guest Speaker

Sarah Burnett, EVP and Distinguished Analyst, Everest Group

Register to attend

Infosys Confluence — October 23-24 | Event

By | Events

Research EVP and distinguished analyst Sarah Burnett will chair a panel at the 2018 Infosys EMEA Confluence held on October 23-24 in Rome, Italy. The panel will focus the impact of digital transformation on business process management and customer experience.

Digital transformation with deep domain, process and the latest technology, can create robust and innovative solutions to provide the ultimate customer experience. How can the next generation BPM get amplified in this new era of digital revolution? You’ll hear perspectives from some of the very best in the business.

About the Event

Confluence is all about helping enterprises navigate from where they are to where they aspire to be. The digital revolution, cascading across every industry, is redefining our expectations as consumers, and enabling disruptive market offerings. And by extension, traditional business models are giving way to digital business models. Enterprises need new and intelligent systems to be built with next-generation technologies. And they need the right talent, the right partner to help them through that journey.

When

October 24, 2018

Where

Rome Cavalieri
Rome, Italy

Chairperson

Sarah Burnett, Executive Vice President and Distinguished Analyst, Everest Group

Learn more about the event

SIG Global Executive Summit 2018 — October 15-18 | Event

By | Events

Chief Research Guru Michel Janssen will be speaking at the 2018 SIG Global Executive Summit held in Rancho Mirage, California on October 15-18. On October 17, Michel will host a session titled “The Robots are Coming: Sourcing Implications on Pricing, Contracting, and the Future.” Other leaders from Everest Group will be attending the event as well.

Research VP Shirley Hung will participate in a panel discussion at the event as well. The topic of the October 17 discussion is “CSR, Sustainability, and Impact Sourcing: Perspectives and Best Practices”

About the session

Robotic Process Automation – RPA – is impacting the very way companies do business. In this fast-paced, dynamic market, it’s essential that you stay abreast of the latest market and vendor developments to best harness the power of RPA – at the right cost and with suitable contract terms. And, with everyone touting their “latest thing,” one must be able to separate the hype from the truth.

Learning Objectives

  • Considerations for vetting the underlying RPA software vendors based upon late-breaking market developments
  • The impact of the convergence of RPA and AI (and other key automation tools)
  • Key contract pricing metrics so you are prepared for deal negotiations
  • Managing the implications on your existing outsourcing relationships

About the event

SIG Global Executive Summits are 4-day events that are packed with the latest best practices, cost-cutting strategies, innovative processes and risk-mitigation approaches. Through CPO roundtables, keynote sessions, workshops, breakout sessions and networking events, you’ll hear from industry thought leaders, discover the latest innovative trends and have the opportunity to network with like-minded professionals facing similar challenges.

When

October 15-18, 2018

Where

Rancho Mirage, California
Omni Ranch Las Palmas Resort & Spa

Speakers

Michel Janssen, Chief Research Guru, Everest Group

Shirley Hung, Vice President, Research

Learn more and register to attend

SHRM India — October 11-12 | Event

By | Events

Partner Rajesh Ranjan will moderate a panel discussion at the 2018 SHRM India Conference & Expo held on October 11-12 in New Delhi, India. The title of the discussion will be, “Stop Struggling With Your HR Analytics!: Make Data Work For You.”

About the Event

The SHRM India Annual Conference & Expo is your biggest platform to gain a competitive edge and engage with winners across the globe. While providing an opportunity to interact with business community at large, the seventh #SHRMIAC ensures that you stay abreast with the driving factors of all business units. Being the most premium HR event in the subcontinent, the conference ensures your presence amongst the top thought leaders from across the globe who share key insights, best practices and equip you with tools that will propel you to become a winner.

When

October 11-12, 2018

Where

Taj Palace
New Delhi
India

Speaker

Rajesh Ranjan, Partner, Everest Group

Learn more about the event