Combining our expertise and MVD Consulting's local knowledge, clients with interest in Latin America have gained accelerated results and value.
Latin America delivers about 10% of global services and continues to grow. Local and global service providers and enterprises are establishing locations in the region to address the demand. MVD Consulting's Latin American expertise, in combination with our unmatched research in IT, business process, and sourcing, offers clients actionable insights to drive their business.
Global In-house Centers (GICs) have risen greatly in relevance and importance over the past few years, with a majority of Fortune 500 companies running GICs to support back-office services for their business units. However, the term GIC does not hold a standardized meaning and exhibits wide variation in features, structure, and service offerings.
At MVD Consulting, we understand different types and services as a natural evolution and maturity process for the organization. Implementation and strategies can differ as well as the type of partnerships and customers. Together with Everest Group, MVD consultants are ready to help you define, select, set up, and operate the best definition that your company needs now, while creating a foundation for the natural evolution of your operation.
ACDI/VOCA, an American NGO with social projects worldwide, had to assess the results of its Impact Sourcing program in Colombia. This project was focused on developing both technical and soft capabilities among young, indigenous, and Afro-Colombian people for their labor integration to the private sector. Everest Group and MVD Consulting executed this assessment and compared the results with similar projects in Africa and Asia. The project included more than 40 interviews with companies and participating educational centers across six cities in Colombia. The results showed positive impact on almost 100% of the companies involved, and more than 10,000 young people had their first formal working experience. The effort also gained valuable insights on best practices and lessons learned to improve the performance of future programs.