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Intelligent Document Processing (IDP): An Overview

Sarah Burnett, Executive Vice President & Distinguished Analyst

Sarah shares common questions that enterprises ask about automation, with a focus on Intelligent Document Processing (IDP).


About Sarah

Sarah Burnett, Executive Vice President and Distinguished Analyst, is a well-known industry analyst and market influencer. At Everest Group, she leads the firm’s Service Optimization Technologies (SOT) research program globally. As part of this role, she researches and advises clients on automation technologies, such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and global service providers’ capabilities in the field. Based in London, she also serves European clients across Everest Group’s Europe-focused global services research areas.

Sarah is chair of BCSWomen, the women’s group of the British Chartered Institute for IT, and founder of AI Accelerator, a programme of free AI events, seminars and webcasts by experts, to inform and educate participants.

Sarah’s accolades include:
• Named one of 50 most influential women in UK IT by Computer Weekly in 2017 and 2016
• Also in 2016, she was named an outsourcing A Lister by the Global Sourcing Association (GSA)
• In 2017 Sarah was named a Digital Leaders’ Champion for the UK South East

As well as contributing to media, Sarah often speaks at leading client and industry events and webinars. She is active in social media as well with frequent blogs and Twitter posts (@SarahBurnett).

Sarah's recent reports

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Intelligent Automation in Business Processes (IABP) – Solution Provider Compendium 2020

The Intelligent Automation in Business Processes (IABP) Solution Provider Profile Compendium provides accurate[...]

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Webinar Deck: How Best-in-Class Organizations Leverage Intelligent Automation

On March 12, Everest Group hosted a webinar titled, "How Best-in-Class Organizations Leverage Intelligent Automation.[...]

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Intelligent Automation in Business Processes (IABP) – Solution Provider Landscape with Solutions PEAK Matrix® Assessment 2020

Various digital factors are disrupting the Business Process Services (B[...]

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Process Mining – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020

Process Mining is a key enabler to achieve process excellence and automation in organizations’ digital tran[...]

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Sarah's blog posts

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The UK’s Perfect Storm: Brexit, EU Workers Returning Home, IR35 Changes, and Coronavirus

Businesses in the UK are facing a spate of challenges; there’s the [...]

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Appian’s Jidoka Acquisition Sets the Scene for the RPA Market in 2020

Appian announced its intent to acquire the Spanish vendor Novayre Solutions SL [...]

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What’s Your Company’s Digital Ethics Score?

I marvelled at the passion demonstrated by the London Extinction Rebellion activists [...]

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In AI We Trust, Thanks to AI Checking Software

The increasing popularity and uptake of Artificial Intelligence (AI) is giving rise [...]

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