Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Partner, GS

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

Contact Rohit

About Rohit

Rohitashwa Aggarwal is a Partner in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS / shared services centers. Rohitashwa works extensively with global organizations and GBS clients on their talent strategy, including global workforce planning, innovative talent acquisition and management practices, remote delivery models, and more. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBS and internal service delivery models.

Before joining Everest Group, Rohitashwa worked in management consulting and research for three years. Rohitashwa holds a degree in Financial and Investment Analysis from Delhi University, New Delhi, India. 

Rohit's recent reports

View All
GBS CXO Insights: Key Issues for 2023

Our global services market Key Issues research is based on annual surveys that capture the market’s pulse on vital aspects of the global sourcing industry. Unce[...]

Read Report

Webinar Deck: The Talent Crisis Mystery: Scarcity in Times of Layoffs

Hiring and retaining talent proved to be the biggest challenge for global services leaders during 2021-2022, impacting enterprises[...]

Read Report

Webinar Deck: Why GBS Change Management is the Key to Added Value and ROI

Change management is a work in progress for most Global Business Services (GBS) organizations. For stakeholders and users alik[...]

Read Report

State of Play in GBS Change Management

Change is not a one-off and is not focused only on the transition of work. As Global Business Services (GBS) organizations gain or lose mandates, sponsorships, s[...]

Read Report

Rohit's blog posts

View All

Top GBS Employers™ in India, The Philippines, and Poland 2023 – How Leading GBS Organizations are Building Brand Perception

Employee and job candidates’ perceptions of an employer’s brand can significantly impact [...]

Read Post

How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy

Global Business Services (GBS) organizations have become essential to the enterprise as [...]

Read Post

GBS Change Management Strategies: Lessons Learned from 60 Leading GBS Organizations

Change management is viewed as critical by 75% of GBS organizations, but [...]

Read Post

The Top GBS Employers™ in India, The Philippines, and Poland – Discover Why They Are the Top Global Business Services Companies for Talent

Everest Group's Top GBS Employers™ across India, Poland, and the Philippines report [...]

Read Post

Rohit's featured content

Employer Value Propositions

Winning Employer Value Propositions: Strategies from Top GBS Employers

GettyImages 945061408

Top GBS Employers™ in India, The Philippines, and Poland 2023 – How Leading GBS Organizations are Building Brand Perception

7 Main Issues LINKEDIN 552x368 1

7 Main Issues Facing Shared Services Today (and How to Address Them)

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.