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Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Partner, GS

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

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About Rohit

Rohitashwa Aggarwal is a Partner in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS / shared services centers. Rohitashwa works extensively with global organizations and GBS clients on their talent strategy, including global workforce planning, innovative talent acquisition and management practices, remote delivery models, and more. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBS and internal service delivery models.

Before joining Everest Group, Rohitashwa worked in management consulting and research for three years. Rohitashwa holds a degree in Financial and Investment Analysis from Delhi University, New Delhi, India. 

Rohit's recent reports

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Location Spotlight – Riga, Latvia

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by coun[...]

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Webinar Deck: Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends

In an era characterized by continual change, evolving market dynamics, and an unwavering demand for progre[...]

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GBS Executive Insights: Key Issues for 2024

Our research on key issues in the global services market is based on annual surveys, offering valuable insights into the global sourcing industry. Despite c[...]

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The Role of Global Business Services (GBS) in the Enterprise Sustainability Agenda: Current Adoption and the Path Ahead

The number of organizations that are proactively investing in ESG-related initia[...]

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Rohit's blog posts

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The Great Debate: Global Business Services Versus Outsourcing

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The [...]

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12 Steps to Effective Change Management in Global Business Services

Global Business Services (GBS) organizations are at the forefront of driving transformation [...]

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From Headshakers to Institutionalists: Exploring GBS Change Management Personas

Understanding your change management approach and experience level can improve decision-making and [...]

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Discover the Strategies Top GBS Organizations Use to Create Superior Employer Brand Perception

Positive employer brand perception is crucial to attract and retain top talent [...]

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Rohit's featured content

Evaluating Brand Perception Data to Improve EVP and Talent Attraction
Events

Evaluating Brand Perception Data to Improve EVP and Talent Attraction

GettyImages 1192068841
Blog

The Great Debate: Global Business Services Versus Outsourcing

GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations
Market Insights™

GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations

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