Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Practice Director

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

Contact Rohit

Home / About Us / Leadership / Research Leadership Team / Bio-Rohitashwa Aggarwal

About Rohit

Rohitashwa Aggarwal is a Practice Director in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS/shared services centers. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBSs and internal service delivery models.

Before joining Everest Group, Rohitashwa has worked in management consulting and research for 3 years. Rohitashwa holds an Degree in Financial and Investment Analysis from Delhi University, New Delhi, India.

Rohit's recent reports

View All
GBS State of the Market Report: Evolving Operating And Governance Models To Build GBS Of The Future

The global sourcing market grew rapidly to surpass US$211 billion in 2019 , with Global Business Ser[...]

Read Report

Global Services Market Pressing Issues in 2020: GBS/GIC Perspectives

The Global Services Market Pressing Issues are unique reports, based on annual surveys, that capture the pulse of the market on key[...]

Read Report

Innovative Talent Practices to Build the GBS of the Future

Talent needs of the future are fast approaching an inflection point, with significant ramifications for companies across geographies and indu[...]

Read Report

Building the Insurance BPS Workforce of the Future

The Indian insurance BPS industry (offshore/nearshore services) employs 64,000-68,000 FTEs, accounting for 65-70% of the total insurance BPS workforc[...]

Read Report

Rohit's blog posts

View All

The Three Components Your Shared Services Center Needs to Include in its Innovation Equation

Supporting enterprises’ innovation agendas is no longer simply an opportunity for in-house [...]

Read Post

Simplifying skilling in Global in-house Centers (GICs)

With technological developments and digital disruption driving changes across most facets of [...]

Read Post

GICs are Evolving from “Delivery Centers” to “Capability Centers”

Historically, companies have leveraged the GIC model to deliver business process (operations) [...]

Read Post

Enterprises are Betting Big on India GICs for Driving Digital

The rise of India-based Global In-house Centers’ (GIC) role in supporting enterprises’ [...]

Read Post

Have a question?

Please let us know how we can help you.

Contact us

Email us