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My Journey at Everest Group

Rajesh Ranjan, Partner

“There are four factors that differentiate us and help us serve our stakeholders with distinction – deep-domain knowledge of the market we focus on, fundamental research to identify issues and opportunities that may not be obvious, extremely talented and driven people, and a collaborative culture.”


About Rajesh

Rajesh Ranjan leads Everest Group’s Business Process Services (BPS) syndicated and advisory practice globally. He is responsible for the overall growth of the practice in terms of revenues, client relationship management, market influence, and talent mentoring. He advises senior stakeholders that include buyers, providers, and investors, in their global services and enabling technology mandates and initiatives. He has authored numerous horizontal and industry-specific industry reports including next generation pan-BPS themes such as Automation, Business-Process-as-a-Service (BPaaS), Analytics, Blockchain, and Innovation. He is frequently quoted in leading general media and global services-specific publications as well as invited to speak at industry forums.

Prior to Everest Group, Rajesh worked with Wipro Technologies performing business analysis, strategic planning, and pre-sales. He started his career with Infosys as a software engineer.

Rajesh holds an MBA from XLRI, Jamshedpur and a Bachelor’s degree in Technology from IIT (ISM), Dhanbad.

Rajesh's recent reports

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Content Moderators: Guardians of the Online Galaxy

While online platforms have contributed to a more connected world, they have been riddled with increasing concerns over user safety. Major factors c[...]

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Webinar Deck: How to Attain Value from the Next Generation of Business Process Services, BPS 4.0

On February 18, Everest Group hosted a webinar titled, "How to Attain Value from the Next Generati[...]

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Business Process Services (BPS) 4.0: Heralding the Start of a New Era

Like most industries around the world, BPS was hit hard by the COVID-19 crisis at the start of 2020. The industry’s initial resp[...]

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Marketing BPS State of the Market 2021

Organizations are shifting focus from traditional marketing models to digital and data-driven marketing. This shift, caused by the global digital disruption, has[...]

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Rajesh's blog posts

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An Unnecessary Defense of “Indian IT”

The recent headline, Indian IT Firms Set to Slash 3 Million Jobs [...]

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Why Business Process-DevOps Will Be a Transformative Pillar in the BPS 4.0 Era

Over the past 20 years, the BPS (Business Process Services) industry has [...]

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BPaaS is Dead – Long Live BPaaS

Renowned futurist Kevin Kelly once said, “Possession is not as important as [...]

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Is Big Bad? Two Sides of the Coin for Scaled-up BPS Providers in the Digital-First World

One of my favorite quotes is “Disruption doesn’t discriminate.” And you’d have [...]

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