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Revenue Cycle Challenges for the US Healthcare Systems

Manu Aggarwal, Vice President

Exploring the key factors contributing to the attractiveness of the RCM BPS market and exploring the question of future growth sustainability.


About Manu

Manu Aggarwal leads the industry-specific practices for the Business Process Services team at Everest Group. The group assists clients on topics related to various business processes, delivery optimization, go-to-market strategy and future investments across multiple industries, such as Banking, Financial Services, Healthcare, and Life Sciences. Leveraging his strong consulting and business experience, Manu has advised multiple banks, insurers, payers, and service providers. In addition, he is also responsible for driving the syndicated agenda and thought leadership pieces across these industry practices.

Prior to joining Everest Group, Manu worked as a consultant across firms such as Unilever. He led consulting engagements in areas such as process improvement and optimization. He started his career as a Computer Scientist with Adobe Systems.

He holds an MBA from IE Business School (Instituto de Empresa), Madrid, Spain and a B.E./B.Tech. degree from Netaji Subhas Institute of Technology (NSIT), Dwarka, India.

Manu's recent reports

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Mortgage Operations PEAK Matrix® Assessment 2020

Mortgage operations are among the largest submarkets within banking operations and are becoming increasingly competitive as enterprises look for newer[...]

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Revenue Cycle Management (RCM) Operations – Services PEAK Matrix® Assessment 2020

With an annual spend of about US$100 billion every year, Revenue Cycle Management (RCM) is a key focus area for ser[...]

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Marketing BPS Services PEAK Matrix® Assessment 2020

Everest Group defines marketing Business Process Services (BPS) as the implementation of marketing activities – including content management (con[...]

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The Next Growth Frontier for RCM Service Providers: Looking beyond Initial Arbitrage Opportunities

Healthcare providers in the US are severely challenged by administrative inefficiencies, evident from[...]

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Manu's blog posts

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Anti-financial Crime Talent Imperatives in the Digital Age

For years, financial institutions have struggled to attract and retain quality anti-financial [...]

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Join the Now Generation!

Technology sure has advanced since the dawn of the digital era. Remember [...]

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BPO: Healthcare Payers’ Swiss Army Knife

The healthcare payer market continues to experience rapid transformation as efforts to [...]

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