Rananjay Kumar

 Practice Director

About Rananjay

Rananjay Kumar is a Practice Director on the Business Process Services (BPS) team and assists clients on topics related to optimizing business process service delivery models, go-to-market strategy, best practices benchmarking, and market opportunity assessment with an emphasis on customer experience management (CXM) and contact centers. Prior to Everest Group, Rananjay worked as a manager with PwC India, helping clients in the IT-BPS industry achieve their business objectives. He holds a master’s degree in business administration from Management Development Institute (MDI), Gurgaon.

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