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Listen to our reality-based digital trends and insights for CXOs

Focused on the realities of delivering business results in the digital era, Cecilia Edwards and Jimit Arora of Everest Group share insights gained from supporting digital transformations. You’ll also hear unique perspectives and lessons learned from the CIOs and CDOs leading these journeys. Check back monthly to hear the latest podcast or subscribe on Apple PodcastsGoogle PlayStitcher, or TuneIn now.

Episode 10: The Contactless Economy – Reimagining Process Through Technology

This episode examines how savvy companies leveraged technology to redesign their processes to continue to serve clients, streamline operations, and even thrive during the crisis. We examine lessons from three diverse B2C sectors – restaurants, apparel stores, and liquor stores – that ensured some semblance of “normal” during these uncertain times.

Episode 9 – Creative Approaches to Funding Today’s Digital Transformations

Accelerated digital transformations will play an increasingly crucial in the overall recovery process of our global economy. With strained budgets, enterprises will require creative approaches to funding such initiatives. In this episode, we discuss financial engineering solutions offered by service providers to accelerate the digital transformation of cash-strapped enterprises. We also address a few changes in internal funding approval and allocation processes that support rapid decision-making while bounding the associated risk.


Episode 8 – Automating for Business Continuity – Removing Risk and Improving Safety

How does automation impact an organization’s ability to continue operating during times of crisis, especially as it pertains to mitigating risk to human life and enabling safety? We examine lessons drawing on a personal example from our very own rocket scientist, Cecilia Edwards (yes, she is literally a rocket scientist).

Episode 7 COVID-19 Lesson #1: Digital Readiness The Key to Surviving & Thriving

In the midst of a worldwide pandemic, most companies have the technology necessary to react, but not everyone has the processes and leadership direction. Microsoft, Lin Qingxuan, and LVMH offer examples of how early preparation can help a company to survive and thrive.

Episode 6 The Digital Workspace Takes Center Stage

With Millennials and Gen Z now comprising over 50% of the global workforce, IT leaders are placing a stronger emphasis on driving user experience. By transforming the operations, interactions, and culture, the benefits are often substantial.

Episode 5 – Domino’s Dishes Out Tech With Its Pies

While Domino’s transformation from a pizza delivery company to “a tech company that sells pizza” began a decade ago, the Michigan-based company remains focused on avoiding complacency.

Episode 4 – Brick by Brick, How LEGO Group Constructed Their Digital-Ready Future

LEGO Group’s transformation agenda has focused on unlocking and leveraging its data, creating a singular business and technology strategy, and organizing for collaborative innovation.

Episode 3 – John Hancock Leverages Digital Wellness Platform to Improve Clients’ Health (and Its Premiums)

In this third episode, we take a look at how John Hancock shifted their focus from solely providing financial protection to families after death, to enhancing the quality of life for their customers.

Episode 2 Porsche Adopts Premium Digital User Experience to Upshift Growth

In our second episode, we take a look at the German luxury car manufacturer Porsche’s transformation journey and how the company has established itself as a leading provider of digital mobility solutions in the premium automotive segment.

Episode 1 – The Skinny on WW’s Digital Transformation to Meet Changing Customer Expectations

In this first episode, we take a look at WW, formerly known as Weight Watchers, to get a sense for the business impact they were able to achieve when their approach to digital shifted from improving their current operating model to delivering a truly digital experience to their members.

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