Two forces are driving a surge in the use of machine learning technology and other artificial intelligence-enabling technologies, according to industry analysts: the astounding growth of unstructured content and the use of robotic process automation (RPA) to automate content-related processes.
Consequently, Everest Group Research says intelligent automation technologies are using ML where RPA intersects and interoperates with content-related processes. The development of ML technologies has given rise to the ability to extract more information and intelligence from the wide range of content in the enterprise, whether structured or unstructured.
