There’s no doubt that Robotic Process Automation (RPA) is here to stay. It is leading to the increase of a global digital workforce in every industry. However, traditional automation is not yet 100 percent capable of accessing all company data and information. Much of this information is stored in old-fashioned formats, so human intervention is necessary to make sense of this ‘dark data’ and then feed it into a RPA workflow. In a sense, the digital workforce still requires a helping human hand.
This white paper by the Everest Group highlights the importance of maturing digital workforces merged with AI. In most cases, this means implementing AI into the process at some stage. IQ Bot is one of the simplest ways to get started on your AI automation journey and there are many success stories to draw inspiration from.
Read more in Economic Times