The shared services market is growing quickly. US and European firms are either expanding their existing shared service centers (also referred to as “Global in-house Centers” (GICs)) or building new centers. Let’s look at what’s happening and the factors that are driving the growth.
The Evolution of the Automation CoE Model – Why Many GBS Centers Are Adopting the Federated CoE Model
Automation CoEs in Global Business Services (GBS) centers or Shared Services Centers [...]