A business model change often overwhelms transformation initiatives. As I blogged previously, digital transformation collapses business processes into data. When organizations start looking at their business through the lens of data instead of the lens of a business process, serious issues arise. How the people in a company use the data and make decisions about data issues requires significant change management.
Digital Transformation Benefits Beyond Cost Reduction
This is an intriguing time for digital transformation. For the past few [...]
