Wednesday, March 14, 2018 | 9:30 a.m. EST
Research Practice Director Ashwin Venkatesan was a key speaker during Hexaware’s March 14 webinar: Intelligent Workplaces: Enriching User Experience with Enterprise Chatbots.
The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity.
Attendees will get an overview of third-generation virtual assistants and see how to build a long-term roadmap for adoption of chatbots. Topics to be addressed include:
- Exploring chatbot evolution and what the future holds
- Busting prevailing myths around chatbot adoption
- Best practices for enterprise chatbot adoption
- Creating a roadmap for holistic chatbot functionalities
- Real life examples of successful implementations
Ashwin Venkatesan, Research Practice Director, Everest Group