Everest Group Experts Scheduled to Reveal Sneak Preview of RPA Best Practices Findings at IAOP’s Outsourcing World Summit | Press Release

Everest Group’s Michel Janssen, Eric Simonson and Cecilia Edwards presenting at OWS18

How, exactly, are the world’s most successful organizations leveraging Robotic Process Automation to achieve superior business results? Attendees at the upcoming Outsourcing World Summit (OWS18) have the opportunity to find out before Everest Group shares this information with the world. OWS18, hosted by the International Association of Outsourcing Professionals (IAOP), will be held Feb.18-21 at the Renaissance Orlando, in Orlando, Florida.

In an Educational Partner session—“Achieving the Best of the Best RPA Results: Learn What It Takes”—Michel Janssen, chief research guru at Everest Group, will share an exclusive preview of not-yet-released Everest Group research that details the capabilities that the most successful organizations – Pinnacle Enterprises™ – have leveraged and the RPA journey they have taken to realize superior business outcomes. This analysis is based on research that directly compares and correlates business outcomes with the capabilities required to achieve those results. Janssen’s presentation will be held on Tuesday, Feb. 20, 4-4:45 p.m.

Also at OWS18, Eric Simonson, managing partner at Everest Group, will present an overview of the outsourcing industry, setting the stage for the “Voice of the Customer” session on the morning of Monday, Feb. 19.

In addition, Cecilia Edwards, partner at Everest Group, will participate in the breakfast panel discussion, “Strong Teams and Alliances Make Strong Organizations,” on Tuesday, Feb. 20. The session is designed help attendees understand how to best support each other in the workplace, get the work done, and maintain a culture of safety and support for every employee. Attendees will leave with ideas for how to check themselves, be a voice for others, and strengthen teams through clear communication.

Additionally, Edwards will participate on the panel “Diversity is Great, Inclusion is Greater #weinclude” on Tuesday evening. Panelists will discuss and define the distinct concepts of diversity and inclusion and why the combination of the two will create an enviable culture.

***Everest Group executives will be available throughout OWS 18 in booth #58. To schedule a meeting, contact Alan Wolfe, research vice president at Everest Group.***

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