What are the PEAK Matrix
In 2016, Everest Group published 21 PEAK Matrix™ IT services reports featuring 73 service providers across all evaluations. We are releasing the 2017 Everest Group PEAK Matrix Service Provider of the Year awards to recognize consistent top performers across IT services PEAK Matrix assessments
Why the PEAK Matrix Service Provider of the Year awards?
Everest Group PEAK Matrix evaluations are a valuable resource for IT services buyers to evaluate, compare, and contrast key service providers in the global services space. These assessments offer not only service provider selection guidance but also nuanced insights into the strategies providers are pursuing for key business lines, geographies, and technologies.
While there are service providers that feature as Star Performers, Leaders, Major Contenders, or Aspirants on individual evaluation categories, there are some that exhibit consistent leadership and top performance across many different categories; the PEAK Matrix Service Provider of the Year awards identify the best of the best.
How are the PEAK Matrix Service Provider of the Year awards evaluated?
We use the following evaluation criteria to determine the Service Provider of the Year awards:
- ITS Top 20 list: We build the list using a consolidated score reflecting points received on individual evaluations based on tiered scores for Star Performer, Leader, Major Contender, and Aspirant positions
- Individual category awards: We base these awards on the count of “Leader” or “Star Performer” positions across the category evaluated
What you can find inside the IT Service Provider of the Year awards
Top 20 performing service providers across all IT PEAK Matrix evaluations in the past year
Service providers most often earning “Leader” positions across all PEAK Matrix evaluations, and within specific evaluation categories, in the past year
Service providers most often earning “Star Performer” designations across all PEAK Matrix evaluations, and within specific evaluation categories, in the past year