Digital: Service Provider Friend or Foe? | Market Insights™

Posted On October 25, 2017

Impct Dgtl on BPS - dgtl friend or foe to sp

The overall impact of digital on the BPM growth curve will be negative initially, driven by RPA. As other components mature and become pervasive, the tide will turn, and its impact will be positive.

Download the webinar deck

Everest Group Executive Viewpoints icon Related Articles