Wednesday, 27 July 2016 | 11:00 a.m. – 12:30 p.m. EST
Enterprises are looking for opportunities to optimize their global services delivery to reduce costs and enhance capabilities. Rebalancing sourcing models – Global In-house Centers (GICs) and third-party service providers – is one way to optimize service delivery. Many organizations are moving work in house in a bid to rebalance their sourcing model mix.
This session will provide an overview of market trends, followed by a group discussion around how enterprises are balancing outsourced and in-house service delivery to their best advantage.
Who Should Attend
Global services and enterprise outsourcing executives and GIC leaders wishing to learn more about the latest sourcing model trends and the evolving role of in-house models
What You Will Learn
This session will help participants calibrate their thinking on both outsourcing and in-house models and their roles going forward in a balanced sourcing portfolio.