Everest Group Announces Winners of Inaugural IT Service Provider of the Year Awards | Press Release

Accenture, Cognizant, IBM, TCS and Wipro top the list of IT service providers who consistently rank among top performers in Everest Group’s PEAK Matrix™ reports.

Everest Group—a consulting and research firm focused on strategic IT, business services and sourcing—today announced the winners of the inaugural PEAK Matrix Service Provider of the Year™ awards for IT services. The awards recognize IT service providers who have demonstrated consistent leadership in the PEAK Matrix reports issued by Everest Group in the previous year.

In 2015, Everest Group issued 26 PEAK Matrix reports, evaluating a total of 59 service providers in various segments of the IT services market. Twenty of the 59 providers are recognized in the 2016 PEAK Matrix Service Provider of the Year Awards.

The 2016 PEAK Matrix Service Provider of the Year Awards for IT Services comprise:

  • The ITS Top 20 list—recognizing the top 20 providers of IT services (ITS) based on a consolidated scoring of rankings within the 2015 PEAK Matrix reports.

Cognizant, Accenture, IBM, TCS and Wipro won the top five spots (in that order).

  • Top Leaders and Star Performers—Awarded to IT service providers who appeared in “Leader” or “Star Performers” positions most prevalently within five industry segments: IT Services (overall), Healthcare and Life Sciences (HLS); Banking, Financial Services and Insurance (BFSI); Cloud and Infrastructure Services (CIS); and Application and Digital Services (ADS).

Accenture, Cognizant, HCL, HPE, IBM, Infosys and Tata Consultancy Services were recognized either as Leaders of the Year, Star Performers of the Year, or both.

Cognizant had a dominant presence in the 2016 honors, claiming the No.1 spot in the ITS Top 20 list as well as being named “Star Performer” in the HLS segment, sharing “Leader of the Year” honors in the HLS with Accenture, and sharing “Leader of the Year” honors in the BFSI segments with Accenture and Tata Consultancy Services. Accenture also made a particularly strong showing, earning the No. 2 spot in the ITS Top 20 list as well as being named in the “Leader of the Year” in overall IT services and ADS categories and sharing “Leader of the Year” honors in the HLS and BFSI categories.

***All winners are listed in the report, “2016 PEAK Matrix Service Provider of the Year Awards” available for complimentary download here.***

“For today’s enterprises, designing and operating an IT infrastructure that supports business objectives is a daunting task. Enterprises must navigate not only the complex landscape of next-generation and legacy technology but also a complex provider portfolio,” said Jimit Arora, vice president at Everest Group. “The PEAK Matrix Service Provider of the Year Awards are here to help enterprise buyers identify the best of the best – the IT service providers with strong, broad-based capabilities and successful service strategies that align well with the evolving enterprise IT demand.”

About the PEAK Matrix™

The Everest Group PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers based on Performance, Experiences, Ability and Knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. Market success is measured by revenue, number of clients and year-over-year growth. Delivery capability is measured by scale of operations, scope, technology and innovation, delivery footprint and buyer satisfaction. The resulting matrix categorizes service providers as Leaders, Major Contenders, and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers. Everest Group recently announced a recalibrated methodology, in which innovation, intellectual property and technology take center stage.

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