Everest Group Introduces Global Top 50 List of Business Process Services Providers | Press Release

See the current BPS Top 50™ for 2018. You can also check out the BPS leaders for 2017 and 2016.

Related: See our full coverage of the business process services industry

Xerox, ADP and Teleperformance top the inaugural ranking of the world’s largest third-party BPS providers for 2015

DALLAS, October 27, 2015 — Everest Group, a consulting and research firm focused on strategic IT, business services and sourcing, today announced the launch of “The Everest Group BPS Top 50™,” an annual ranking of the world’s largest third-party providers of business process services (BPS). Identifying the largest BPS service providers, their growth and coverage cutting across geography, domain and buyer size, the list is the first of its kind for the global industry, which is valued at more than US$150 billion.

“An industry that is this important to the global economy needs a reference point of leadership, and that’s the gap we are filling with the launch of The Everest Group BPS Top 50,” said Rajesh Ranjan, partner at Everest Group. “This ranking will help enterprises identify the largest providers and their functional coverage, and it will help BPS service providers compare themselves against others in the industry. Over the coming years, we also expect the list and associated analysis to help stakeholders understand the broad dynamics of growth and success in this industry.”

Everest Group estimates there are more than 200 service providers with more than US$50 million in revenues offering BPS services around the globe. What started as a cost optimization concept focusing on “non-core” and “back-office” business processes today permeates the entire business process value chain, addressing a wide variety of business objectives. Topping the 2015 list of BPS providers are these 10 leaders, which collectively represent 2014 revenues of US$39 billion:

  1. Xerox
  2. ADP
  3. Teleperformance
  4. Accenture
  5. Capita
  6. Convergys
  7. Aon Hewitt
  8. IBM
  9. Paychex
  10. Atento 

***Download the complete 2015 Everest Group BPS 2015 report.***

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