Global Services Automation | Market Insights™

The concept of process automation in outsourcing is getting a lot of attention these days. Everest Group has pulled together a collection of Market Insights™ to help you to make sense of your automation options … as well as to understand their benefits and challenges.

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SDA 2014-I1

SDA 2014-I2

SDA 2014-I3

SDA 2014-I4

FAO Annual 2015, I3

SDA 2014-I5

FAO Annual 2014, I3

Banking BPO Annual 2015, I3

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