Automated Business Process Outsourcing Soars – Banking Exchange | In The News

“Increasing use of automation and digital channels across all banking lines of business reduces FTEs needed for transaction-based activities,” says Anupam Jain, practice director at Everest Group. “Service providers are capitalizing on those opportunities to move up the value chain to deliver more complex services, such as risk management, regulatory reporting, and analytics.” Read more.

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