Stop The Contact Center’s Revolving Door – DestinationCRM | In The News

“Consistently delivering a better customer experience starts and ends with front-line employees. Although our industry almost unanimously agrees with this assertion, most contact center operators struggle to engage and retain their agents. According to Everest Group Research, the approximate financial loss for a 500-person contact center due to agent loss and recruiting can reach $2 million in one year.” Read More.

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

  • Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.