Contact Center-as-a-Service (CCaaS) to Challenge Traditional CCO | Market Insights™

Posted On February 6, 2015

CCO Philippines - ICCCE, I1

Contact Center-as-a-Service (CCaaS) will challenge traditional CCO value levers


  • Cost effective and lower capital expenses
  • Rapid deployment and easy integration
  • Scalable solutions
  • Personalized and localized customer services

Visit the presentation page

Everest Group Executive Viewpoints icon Related Articles