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Packaged Applications and ERP See Growth in Insurance AO | Market Insights™

IT outsourcing in insurance-annual report EGR-2013-11-R-0991-I-5

Packaged applications and ERP experienced the most growth among subfunctions in insurance AO from 2011 to 2012. Cost pressures are driving buyers toward packaged applications (primarily for claims and policy administration systems): package implementation grew 32%, and ERP services grew 19%.

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