Analysis: More than just talk: Philippines eyes broader outsourcing role – Reuters | In The News

Although the Philippines has overtaken India in call centers, the country is looking for a broader business process outsourcing (BPO) role. According to Everest Group’s research, the BPO industry could be worth US$200-280 billion in 2012, 90 percent of which in non-voice BPO. The Philippines’ non-voice BPO work only accounted about one-fifth of its total BPO revenues. Read more.

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.
Consent*