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Research
The Silent Knight – The Philippines Emerging Non-Voice BPO Capability – January 2009
Educate yourself on a fast-growing segment of The Philippines market.
PO Technology Models: Creating Solutions That Deliver Value – January 2009
Highlights the global PO technology landscape, including capability fact-pack for 18 suppliers.
2008 Global HRO Supplier Landscape – January 2009
Analyzes changing supplier dynamics and trends, supplier delivery capabilities, and implications for buyers and suppliers.
Forecasting an ITO Opportunity Does Not Have to be a Shot in the Dark – December 2008
Can outsourcing transactions be predicted? Yes – through the proprietary methodology Everest Predictive Model (EPM).
Practical Approach to Sourcing Portfolio Optimization – December 2008
Details on the complexity of sourcing portfolio rationalization, methodology to optimization, and transition roadmap.
Demystifying IT Outsourcing Opportunities in the Financial Services Industry – December 2008
Analysis of outsourcing opportunities in eight BFSI sub-verticals: life insurance, commercial banking, consumer financial services, and more.
HRO Annual Report 2008 – November 2008
Industry-leading coverage of the global HRO market – over 80 pages of analysis of market size, buyer adoption, transaction characteristics, and supplier landscape.
Market Vista: Q3 2008 – November 2008
Analysis of the outsourcing and offshoring markets highlighting Asia costs and risks, financial services outsourcing and offshoring, impact of the financial crisis on suppliers, and more – over 150 pages of fact-based insights.
2009 Market Predictions – October 2008
Complimentary Report – 2009 predictions for outsourcing and offshoring.
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