Research

Market Vista: Q4 2008 – February 2009
Analysis highlighting financial services outsourcing and offshoring, emerging geographies, landscape of LPO suppliers, and more – over 150 pages of fact-based insights.

The Pandora’s Box of IT Services Pricing – January 2009
Comparison of onshore vs. offshore rates and margins on rates in IT outsourcing services pricing.

The Silent Knight – The Philippines Emerging Non-Voice BPO Capability – January 2009
Educate yourself on a fast-growing segment of The Philippines market.

PO Technology Models: Creating Solutions That Deliver Value – January 2009
Highlights the global PO technology landscape, including capability fact-pack for 18 suppliers.

2008 Global HRO Supplier Landscape – January 2009
Analyzes changing supplier dynamics and trends, supplier delivery capabilities, and implications for buyers and suppliers.

Forecasting an ITO Opportunity Does Not Have to be a Shot in the Dark – December 2008
Can outsourcing transactions be predicted? Yes – through the proprietary methodology Everest Predictive Model (EPM).

Practical Approach to Sourcing Portfolio Optimization – December 2008
Details on the complexity of sourcing portfolio rationalization, methodology to optimization, and transition roadmap.

Demystifying IT Outsourcing Opportunities in the Financial Services Industry – December 2008
Analysis of outsourcing opportunities in eight BFSI sub-verticals: life insurance, commercial banking, consumer financial services, and more.