Research

NEW  Emerging Market Suppliers: A Valuable Lever for Risk Diversification – December 2009
Complimentary Research – In-depth look into CPM Braxis, EPAM Systems, Ness Technologies, Softtek, Spi Global Solutions, and Merchants as developing suppliers.

NEW  Patni: What If Ownership Changes Are Afoot? – December 2009
Complimentary Research – Explores Everest’s viewpoint on possible change at Patni – What it means for buyers, suppliers, and acquirers.

Demand Variation in Output-Based Pricing Contracts – November 2009
Complimentary Research – Investigation of challenges with increased adoption of output-based pricing and issues & resolutions of demand variation in pricing.

Mauritius as an Emerging Location for Delivery of Offshore Services – November 2009
Complimentary Executive Summary – Presents a fact-based view of Mauritius' current IT/BPO capabilities, highlights key differentiators to other offshore destinations, and outlines ways investors could leverage Mauritius in offshore delivery of IT/BPO services.

Pricing Structures in PO – Ensuring “Win-Win” Solutions – November 2009
Examination of latest pricing structure trends in PO with focus on pricing structures prevalent today, market trends in adoption of different pricing structures, factors impacting PO contract pricing, and best practices and recommendations for buyers and suppliers.

Recruitment Process Outsourcing (RPO) – Moving Beyond the Pioneer Stage – November 2009
Comprehensive coverage of the emerging RPO market and analysis across various dimensions – also provides case examples and case studies on successful RPO partnerships.

Market Vista: Q3 2009 – November 2009
Analysis highlighting trends in outsourcing and offshoring, insight on financial services and output-based pricing in ITO, focus on key cities in Asia, supplier developments, and more.

ITO Request for Information 2009 – A Market Insights Report – November 2009
Over 500 ITO deals analyzed in Q2 RFI – Detailed findings on IT market trends in IO, ADM, and bundled ITO deals.

Xerox and ACS: Smart Tactical Play or Strategic Coup? – October 2009
How will the Xerox’s acquisition of ACS affect shareholders, customers, and competitors?

Technology-Led Solutions in FAO – Supplier Profile Compendium – October 2009
Analysis of the technology-led offerings of 9 established FAO suppliers.

2010 Market Predictions – October 2009
Complimentary report – As we near the start of 2010, what changes and trends will we see in the new year?

Upcoming Research

• IT consulting – January 2010
• Offshoring and Outsourcing Trends in the Consumer Electronics Industry – January 2010
• RPO Supplier Profile Compendium – January 2010

Back to top

Webinars

• December 15, 2009 – Everest 2010 Market Predictions.
  Click to view a recording
• December 10, 2009 – Emerging Market Suppliers: Understanding the New Landscape to Mitigate Risks.
  Click to view a recording
• November 10, 2009 – Key Market Developments in Q3-2009: Market Vista Report Briefing. Click to view a recording

Click here for more webinar information.

Back to top

News

• Media increasingly outsources tech, copy editing – Computerworld
• PO growth will be ‘slow and steady’ – Supply Management
• Fewer Application Outsourcing Providers Can Mean Greater Success for Automakers – IndustryWeek

Click here for more news.

Back to top