Research
NEW Market Vista: Q3 2009
– November 2009
Analysis highlighting trends in outsourcing and offshoring, insight on financial services and output-based pricing in ITO, focus on key cities in Asia, supplier developments, and more.
NEW ITO Request for Information 2009 – A Market Insights Report – November 2009
Over 500 ITO deals analyzed in Q2 RFI – Detailed findings on IT market trends in IO, ADM, and bundled ITO deals.
NEW Xerox and ACS: Smart Tactical Play or Strategic Coup? – October 2009
How will the Xerox’s acquisition of ACS affect shareholders, customers, and competitors?
NEW Technology-Led Solutions in FAO – Supplier Profile Compendium – October 2009
Analysis of the technology-led offerings of 9 established FAO suppliers.
NEW 2010 Market Predictions – October 2009
Complimentary report – As we near the start of 2010, what changes and trends will we see in the new year?
...Fast Forward: How does ACS’s ITO Business Fit into Xerox/ACS? – October 2009
Complimentary article – Learn how ACS’s ITO business will add value and potential to the Xerox/ACS combination.
Technology Flavors in FAO – From Tools to Platforms – October 2009
Analysis of technology models, add-on tools that enable technology augmentation, and the current landscape of platform-based FAO offerings.
End-of-Term Market in HRO – October 2009
More than 100 HRO deals will be up for renewal in 2010-2012 – learn more about the changes in the second generation deals.
Xerox Acquiring ACS – September 2009
Complimentary article – Another acquisition in the market - more on the implications and a look at who’s next.
Dell and Perot Systems: 1+1=? – September 2009
Complimentary article – What does the Dell and Perot Systems merger mean to the companies, the industry, and you?