Research

NEW  Things You Must Know Before Your HRO Contract Expires – June 2009
Complimentary paper – Recommendation of a two-step approach to leverage changes at the end of an HRO term to buyer’s advantage.

NEW  The Hidden Costs and Complexity of Managing Multiple ADM Suppliers – June 2009
Complimentary paper – Utilizing multiple third-party suppliers can be complex and can create challenges in optimization and management – learn how to benefit from these complexities.

NEW  Impact of Regulatory Changes on Offshoring in Financial Services – June 2009
Fact-based view of offshoring implications of regulatory and legal provisions by U.S. financial services companies – focus on the impact of the Troubled Asset Relief Program (TARP).

Global FAO Supplier Landscape – Supplier Profile Compendium – June 2009
Fact-based snapshots of over 20 suppliers in the mulit-process FAO market.

PO in Manufacturing Industry – Tangible Bottom-Line Impact Drives Further Adoption – May 2009
Find out what factors drive the manufacturing industry to be the largest adopter of PO.

Multi-Country Payroll Outsourcing (MCPO): A New Approach to an Old Problem – May 2009
Examination of the MCPO market, including case examples of successful MCPO partnerships.

Market Vista: Q1 2009 – May 2009
Analysis highlighting financial services outsourcing and offshoring, emerging geographies, focus on key cities in Eastern Europe, and
more – over 170 pages of fact-based insights.

Global FAO Supplier Landscape – Differentiate to Get Noticed – May 2009
Provides an overview of the FAO supplier market in 2008 and discusses the emerging modes of differentiation in the FAO market.

Adoption of Modular Architecture in IT Infrastructure Outsourcing – May 2009
Follow-up research to last year’s Fluid IT Architecture report – learn best practices in building modular infrastructure solutions.