NAVIGATOR - Your Guide to Outsourcing & Offshoring Knowledge. May 20, 2010

Research

NEW Global FAO Supplier Landscape – Leaders, Contenders, Emerging Players, and the 2009 Star Performers – May 2010
This research study will analyze the global multi-process FAO supplier landscape in 2009, with focus on supplier evaluation, comparison of relative market success and capability development of suppliers, changes in landscape, trends, and key areas of investments by suppliers.

NEW Executive Perspectives – Up In the Air – May 2010
This piece highlights the announced merger of United Airlines and Continental Airlines and how it promises to have effects on the travel industry and its stakeholders, as well as review how these events can fundamentally affect the sourcing strategies for buyers and sourcing providers alike.

Market Vista: Q1 2010 – May 2010
Quarterly report that provides data and analysis highlighting key trends and developments in the global offshoring and outsourcing market. It also features research on outsourcing transaction trends and steady growth, health of captives, location risks and opportunities, and supplier developments.

Global Location Insights: April 2010 – April 2010
This article explores Bogota’s potential to become the next outsourcing hot spot, while reviewing the capabilities that the Latin American city offers and exploring how it may evolve as an offshore destination, in view of recent developments.

Global Multi-process HRO Supplier Landscape – A Case of Survival and Growth in a Multifaceted Market – April 2010
Detailed report examining the global HRO supplier landscape and its impact on the MPHRO market – contains a market and supplier overview, list of supplier dynamics and upcoming trends, supplier share analyses as well as supplier performance and capability.

Offshore Suppliers’ Datacenter Dilemma: Reluctant Owners or Aggressive Innovators? – April 2010
Research report that discusses the historical perspective of the infrastructure outsourcing market, the changes of the market and its effect on offshore suppliers, as well as current datacenter strategies and their predicted evolution.

PO Annual Report 2010 – “PO in 2009: A Year of Prudent Growth” – March 2010
Data-rich insight into the PO market – contains detailed analysis of third-party PO deals, coverage of 15+ PO suppliers, and trends to watch as the market grows.

HRO Annual Report 2010 – “A year of multi-process HRO market reinvention and evolution” – March 2010
Industry-leading coverage of the global multi-process HRO market – includes details on market size and buyer adoption; HRO contract characteristics; supplier landscape; and outlook for 2010.