NAVIGATOR - Your Guide to Outsourcing & Offshoring Knowledge. May 6, 2010

Research

NEW Market Vista: Q1 2010 – May 2010
Quarterly report that provides data and analysis highlighting key trends and developments in the global offshoring and outsourcing market. It also features research on outsourcing transaction trends and steady growth, health of captives, location risks and opportunities, and supplier developments.

NEW Global Location Insights: April 2010 – April 2010
This article explores Bogota’s potential to become the next outsourcing hot spot, while reviewing the capabilities that the Latin American city offers and exploring how it may evolve as an offshore destination, in view of recent developments.

Global Multi-process HRO Supplier Landscape – A Case of Survival and Growth in a Multifaceted Market – April 2010
Detailed report examining the global HRO supplier landscape and its impact on the MPHRO market – contains a market and supplier overview, list of supplier dynamics and upcoming trends, supplier share analyses as well as supplier performance and capability.

Offshore Suppliers’ Datacenter Dilemma: Reluctant Owners or Aggressive Innovators? – April 2010
Research report that discusses the historical perspective of the infrastructure outsourcing market, the changes of the market and its effect on offshore suppliers, as well as current datacenter strategies and their predicted evolution.

PO Annual Report 2010 – “PO in 2009: A Year of Prudent Growth” – March 2010
Data-rich insight into the PO market – contains detailed analysis of third-party PO deals, coverage of 15+ PO suppliers, and trends to watch as the market grows.

HRO Annual Report 2010 – “A year of multi-process HRO market reinvention and evolution” – March 2010
Industry-leading coverage of the global multi-process HRO market – includes details on market size and buyer adoption; HRO contract characteristics; supplier landscape; and outlook for 2010.

Hype and Reality of Cloud Computing – “Mind the Gap!” – March 2010
Research report evaluating cloud computing on both traditional and virtualized enterprise setups. Includes analysis of suppliers’ strategies and alternate scenarios for evolution of cloud computing in ITO.

NorthgateArinso to Acquire Convergys: Another Move Forward In Reinventing the HRO Market – March 2010
Everest Research Institute’s analysis on the recent acquisition by NorthgateArinso of the HR management division of Convergys – a look at key drivers behind the move, the impact on stakeholders, and what you need to know moving forward.

FAO in 2010: Exiting the Twilight Zone and Poised for Growth – February 2010
Industry leading coverage of the global FAO market – over 70 pages of analysis of market size, buyer adoption, contract characteristics, and supplier landscape.