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Navigator - Your Guide to Outsourcing and Offshoring Knowledge, April 8, 2010
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+ F&A Outsourcing
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ERI’s Top Five Most Popular Reports of 2010

  1. Market Vista: Q4 2009
  2. HRO Annual Report 2010 – “A year of multi-process HRO market reinvention and evolution”
  3. FAO in 2010: Exiting the Twilight Zone and Poised for Growth
  4. PO Annual Report 2010 – “PO in 2009: A Year of Prudent Growth”
  5. Hype and Reality of Cloud Computing – “Mind the Gap!”
 
   
 

IQPC 13th Annual Australasian Shared Services and Outsourcing Week

Peter Barta, CEO and managing principal, Everest Group Australasia, will discuss the attributes that drive significant integration across multiple functions with Shared Services Centers and business units is his session, “When is ‘Shared Services’ not Really ‘Shared Services’” on May 12 at the 13th Annual Australasian SSOW in Sydney, May 10-12, 2010.

For more information, please Click Here.

 
   
   
     
       
 

Research

PO Annual Report 2010 – “PO in 2009: A Year of Prudent Growth” – March 2010
Data-rich insight into the PO market – contains detailed analysis of third-party PO deals, coverage of 15+ PO suppliers, and trends to watch as the market grows.

HRO Annual Report 2010 – “A year of multi-process HRO market reinvention and evolution” – March 2010
Industry-leading coverage of the global multi-process HRO market – includes details on market size and buyer adoption; HRO contract characteristics, supplier landscape, and an outlook for 2010.

Hype and Reality of Cloud Computing – “Mind the Gap!” – March 2010
Research report evaluating cloud computing on both traditional and virtualized enterprise setups. Includes analysis of suppliers’ strategies and alternate scenarios for evolution of Cloud Computing in ITO.

NorthgateArinso to Acquire Convergys: Another Move Forward In Reinventing the HRO Market – March 2010
analysis on the recent acquisition by NorthgateArinso of the HR management division of Convergys – a look at key drivers behind it, the impact on stakeholders, and what you need to know moving forward.

FAO in 2010: Exiting the Twilight Zone and Poised for Growth – February 2010
Industry leading coverage of the global FAO market – over 70 pages of analysis of market size, buyer adoption, contract characteristics, and supplier landscape.

Global Location Insights: February 2010 – February 2010
Research brief exploring the true impact of currency changes on offshore cost arbitrage, focusing on the cost arbitrage trend from
2008-2010.

RPO Supplier Landscape and Capability Assessment – February 2010
Extensive report examining the dynamics of the global RPO supplier landscape and its impact on the RPO market. Provides assessments of delivery capabilities of over 15 leading RPO suppliers.

Market Vista: Q4 2009 – February 2010
Quarterly report capturing key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments. This issue will highlight trends in outsourcing and offshoring, supplier profiles, primer with emerging FAO trends, database of 30 offshore locations, and more.

Global Location Database – February 2010
Database capturing important information for Global Sourcing Managers to evaluate, which includes key elements including ITO and BPO costs, wage inflation, and market activity for 30 leading global offshore destinations.

   
 

Upcoming Research

  • HRO Supplier Landscape – April 2010
  • Market Vista: Q1 2010 – May 2010
  • HRO Supplier Profile Compendium – May 2010
  • Remote Infrastructure Management Outsourcing Update – Sustaining Growth – May 2010

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