Research

Talent Management for Finance Organizations – February 2009
Is your organization and staff positioned to take full advantage of FAO adoption?

Moving Beyond the Bottom-Line: Industry-Specific FAO Solutions – February 2009
Examination and explanation of industry-specific FAO and in-depth view into two key segments, retail and healthcare providers.

Market Vista: Q4 2008 – February 2009
Analysis highlighting financial services outsourcing and offshoring, emerging geographies, landscape of LPO suppliers, and more – over 150 pages of fact-based insights.

The Pandora’s Box of IT Services Pricing – January 2009
Comparison of onshore vs. offshore rates and margins on rates in IT outsourcing services pricing.

The Silent Knight – The Philippines Emerging Non-Voice BPO Capability – January 2009
Educate yourself on a fast-growing segment of The Philippines market.

PO Technology Models: Creating Solutions That Deliver Value – January 2009
Highlights the global PO technology landscape, including capability fact-pack for 18 suppliers.

2008 Global HRO Supplier Landscape – January 2009
Analyzes changing supplier dynamics and trends, supplier delivery capabilities, and implications for buyers and suppliers.

Forecasting an ITO Opportunity Does Not Have to be a Shot in the Dark – December 2008
Can outsourcing transactions be predicted? Yes – through the proprietary methodology Everest Predictive Model (EPM).